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M
Medica
Manager, Business Process Engineering
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Based on Minnesota data
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What they do
A Business Analyst provides strategic management consulting to companies and businesses. Advises on ways to improve operations, increase efficiency, reduce costs and increase revenues; may recommend systems or organizational change. May specialize in an area of business practice or a specific industry; may also specialize in consulting with government agencies.
$91,069 / year median in Minnesota
-10% projected decline
Job Description
Manager, Business Process Engineering Medica 401(k) United States, Minnesota, Hopkins 401 Carlson Parkway (Show on map) Aug 24, 2026
Description Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm, and every member feels valued. We have adopted an integrated approach to Lean Six Sigma as a problem-solving and performance improvement program. Our team analyses, optimizes, and designs end-to-end business processes and underlying systems through the application of Lean principles. Manager, Business Process Engineering plays a key leadership role in collaborating closely with cross-functional leaders, vendors and employees, at all levels, using skills in project management, Lean Six Sigma methodology and organizational change management (OCM). Additionally, the position facilitates or coaches Kaizen events and Workshops to quickly solve complex business problems and design optimized business processes to enhance experience and deliver on our commitments to our members. Also, will perform other duties as assigned. Required Qualifications Bachelor's degree or equivalent experience in related field, plus 7+ years of related work experience beyond degree within continuous improvement, Business Process Management (BPM), health plan operations, etc.
Mastery over all Lean Six Sigma concepts and tools including, Kaizen events, A3, Kanban boards, 5 Whys, FMEA, Control Plans etc.
Experience creating and implementing enterprise operating performance metrics and dashboards
Strong presentation skills required
Proven leadership ability across large cross functional teams required
Continuous improvement and implementation experience required
Health Plan/Payer and/or Healthcare operations experience required Required License/Certification Black Belt Certification required
PMI-PMP certification preferred Skills and Abilities Client focused program, project, and process management experience including operational and cross-functional workflow optimization
Proven ability to implement cross-functional performance metrics and dashboards
Hands-on change management experience preferred
Proven ability to formulate content and present clearly both internally and externally
Experience facilitating or coaching Kaizen events
Experience creating, building, and leading cross functional teams from conception through implementation
Advanced level of proficiency with Microsoft Teams, Visio, Smartsheet, PowerPoint & SharePoint This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average at least 3 days per week. The full salary grade for this position is $113,400 - $194,400. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $113,400 - $170,100. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. Eligibility to work in the