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Office Management/Staff Officer
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Career Insights for Business / Management Consultant
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Based on Missouri data
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What they do
A Business or Management Consultant provides strategic management consulting to companies and businesses. Advises on ways to improve operations, increase efficiency, reduce costs and increase revenues; may recommend systems or organizational change. Works with business management analysts; frames problems for business clients, and develops plans to address inefficiencies.
$114,362 / year median in Missouri
-3% projected decline
Job Description
Note:
This position is contingent upon contract award and final acceptance by government customer.Office Management/Staff Officer Work Role:
The Office Management/Staff Officer role is responsible for the full spectrum of administrative, communication, and operational support within the organization. This role includes direct support to senior leadership by managing daily operations and schedules, deconflicting calendars, and arranging travel through government systems such as the Defense Travel System (DTS) and the Management and Execution Tracker (MET). Another key function is the rigorous management of all internal and external taskers through NGA's NCERTS system to ensure timely coordination and completion. The role is central to office communications, involving the development, editing, and distribution of finished materials such as briefings, reports, meeting minutes, and strategic messaging. Office Management/Staff Officers manage records and information management, including SharePoint site administration, and coordinate all aspects of meeting and event planning, making the position integral to the office's efficient functioning. This role manages day-to-day activities so leadership can focus on strategic planning and execution.Duties May Include:
Administrative & Office Support:
Perform a full range of administrative duties, including managing calendars, scheduling, and coordinating meetings, reserving conference rooms, reserving conference rooms, setting up Video Teleconference (VTC) or online meeting connections, and anticipating and preparing materials needed for conferences, Town Halls, Offsites, appointments, and briefings.Task & Correspondence Management:
Serve as a suspense coordinator for the office, using systems like N-CERTS to receive, track, coordinate, and respond to internal and external taskers. Draft and edit routine correspondence, reports, and staff summaries to ensure they are accurate and adhere to agency standards.Communications & Reporting:
Draft, review, and edit official correspondence, memoranda, weekly activity reports, briefings, and meeting minutes. Prepare special or one-time reports and summaries by selecting and synthesizing relevant information from various sources. Articulate and exchange information (i.e., requirements, actions, needs, status, etc.) in a professional tone and attitude to achieve efficient business rhythms.Meeting & Event Coordination:
Coordinate and support office staff meetings, governance forums, and other events. This includes preparing agendas, distributing read-ahead materials, preparing and distributing meeting minutes, and tracking action items to closure.Travel Coordination:
Assist with travel arrangements by preparing travel orders and vouchers in the Defense Travel System (DTS) and creating requests in the Management and Execution Tracker (MET). Assist with conference planning. Coordinate logistics for office moves, update seating charts, initiate equipment trouble tickets, and manage office supplies by serving as the POC for inventory and coordinating the purchase list.Information Management:
Manage office records and files in compliance with agency policy. Maintain and update SharePoint sites, distribution lists, organizational charts, and recall rosters. Work closely with the Primary Information Officer and the designated Information Officer within the Directorate's Front Office in their assigned duties. Maintain security groups, distribution groups, and folder permissions to ensure access to and security of files.Logistical Support:
Manage office logistics, including inventorying and purchasing office supplies, coordinating office moves, updating seating charts, and initiating equipment trouble tickets.Process Improvement:
Identify administrative issues and assist in the analysis and development of improved business processes, checklists, or Standard Operating Procedures (SOPs). Assist in the development, maintenance, and/or improvement of Directorate business operations policies.Other duties, as assigned.