A Strategic Planner or Strategic Analyst is responsible for identifying the needs of their business and developing plans to determine the direction it should take to succeed. These analysts are employed in a variety of fields, though they are typically found in IT, finance, banking, business operations fields.
At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Salary range:
An hourly rate of $25.00 is what we expect to pay for this position, based on overall skills and experience. Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster.
Focused on you:
We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.
On the leading edge:
We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability:
We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.
What You'll Do:
Assist in identifying and evaluating strategic opportunities for the company's growth and success. Conduct research and analysis to support decision-making and develop strategic plans. Support the development and presentation of recommendations to senior management based on findings and analysis. Help identify key market trends to inform strategic initiatives. Collaborate with cross-functional teams to implement strategic plans and initiatives. Assist in monitoring and tracking progress of strategic initiatives and provide regular updates to senior management. Identify potential risks and challenges in executing strategic plans and propose solutions. Continuously monitor and evaluate the effectiveness of current strategies and suggest improvements. Stay informed on industry developments and best practices to support strategic decision-making. Maintain a high level of confidentiality and discretion when handling sensitive information. What Do You Need? Pursuing a Bachelor's degree in Business, Economics, Finance, Computer Science, Management Information Systems or a related field. Strong quantitative and financial modeling skills. Collaborative skills to work with cross-functional teams. Strong communication skills to summarize insights and communicate findings clearly.
Technology Skills:
Knowledge of Microsoft Excel, PowerPoint, and other data analysis tools. Familiarity with business intelligence tools and software (e.g., PowerBI). Familiarity working with Generative AI tools. Familiarity with a programming language such as Python, R, or SQL is preferred but not required. Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement. Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.
