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What you'll be doing Lead the implementation and launch of new wellness solutions, ensuring operational readiness, stakeholder alignment, and successful go-live execution. Partner with Product, Distribution, Marketing, Customer Experience, Operations, and external vendors to develop scalable implementation and support models. Create and execute enablement strategies, training programs, and sales support materials that help teams confidently position and activate wellness offerings. Own adoption and utilization performance, establishing metrics and monitoring engagement trends across the wellness portfolio. Analyze customer, client, and business performance data to identify barriers to adoption and opportunities for increased engagement. Continuously evolve customer communications, engagement campaigns, onboarding experiences, and key touchpoints to improve utilization and reduce friction. Lead post-launch optimization efforts, translating customer feedback, partner input, and performance insights into actionable enhancements. Build and maintain strong relationships with strategic partners and vendors to ensure successful delivery, issue resolution, and ongoing program performance. What we're looking for
LF
Lincoln Financial
Wellness Implementation & Enablement Consultant - Retirement Plan Solutions
Career Insights for Business / Management Consultant
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Based on Pennsylvania data
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What they do
A Business or Management Consultant provides strategic management consulting to companies and businesses. Advises on ways to improve operations, increase efficiency, reduce costs and increase revenues; may recommend systems or organizational change. Works with business management analysts; frames problems for business clients, and develops plans to address inefficiencies.
$105,318 / year median in Pennsylvania
-7% projected decline
Job Description
Alternate Locations:
Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Omaha, NE (Nebraska)Work Arrangement:
Hybrid :
Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 76382 The Role at a Glance We are excited to bring on a Wellness Implementation & Enablement Consultant - Retirement Plan Solutions to join the Workplace Solutions Wellness & Customer Experience team. This role will serve as the operational leader responsible for bringing Lincoln's wellness strategy to life within the Retirement Plan Solutions business. Working across Product, Distribution, Customer Experience, Marketing, Operations, and external partners, you will lead successful launch, enablement, adoption, and ongoing optimization of wellness solutions. While implementation excellence is a core responsibility, success in this role extends beyond launch. The ideal candidate will use adoption, engagement, and performance insights to continuously refine communications, customer touchpoints, and enablement strategies to reduce friction, improve customer outcomes, and maximize utilization. This role is ideal for someone who enjoys building scalable programs, solving operational challenges, and driving measurable business impact through execution and continuous improvement.What you'll be doing Lead the implementation and launch of new wellness solutions, ensuring operational readiness, stakeholder alignment, and successful go-live execution. Partner with Product, Distribution, Marketing, Customer Experience, Operations, and external vendors to develop scalable implementation and support models. Create and execute enablement strategies, training programs, and sales support materials that help teams confidently position and activate wellness offerings. Own adoption and utilization performance, establishing metrics and monitoring engagement trends across the wellness portfolio. Analyze customer, client, and business performance data to identify barriers to adoption and opportunities for increased engagement. Continuously evolve customer communications, engagement campaigns, onboarding experiences, and key touchpoints to improve utilization and reduce friction. Lead post-launch optimization efforts, translating customer feedback, partner input, and performance insights into actionable enhancements. Build and maintain strong relationships with strategic partners and vendors to ensure successful delivery, issue resolution, and ongoing program performance. What we're looking for