Business Analyst-Administrative Technology Texas Southmost College - 3.8 Brownsville, TX Job Details Full-time 1 day ago Qualifications Performance dashboard reports Dashboard development Data visualization software proficiency Data analysis reporting Word processing Enterprise software Business intelligence report generation Employee relationship building Technical report writing SQL Bachelor's degree Internal employee customer service CRM system proficiency Experience at colleges/universities Productivity software Research findings presentation Data analysis software Database software proficiency University experience Full Job Description Job Summary Assists in the planning, documentation, process documentation and implementation of a wide variety of activities, projects, and programs to meet the diverse needs and interests of the college community, enhance their collegiate experience outside the classroom, and promote a sense of community at Texas Southmost College Essential Duties and Responsibilities Develop and deploy administrative dashboards to collect data-backed insights. Interpret key business data sets. Deliver insights on potential areas of growth, optimization, and improvements. Support business intelligence strategies with quantitative analysis. Work cross-departmentally on data-driven strategies that improve business processes and decision-making. Manage data requests, analyze results, and present findings to leadership. Maintain and test various department system software to ensure correct setup. Manage daily technology processes for the department. Provide technical support to department team members and resolve issues quickly. Maintain a working knowledge of all technology used in the department. Develop identified process improvements, automation, and efficiencies. Prepare and publish weekly, monthly, and quarterly department reports. Collaborate with various business functions to ensure project requirements are met. Support the team as a backup for specialized functions. Participate in the process for systematic review and evaluation of the Administrative Technology functional area per the model adopted by the College, including the development and monitoring of outcomes and plans of action for improvement based on the assessment of those outcomes and plans. Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite. Working hours may include evenings, holidays or weekends depending on deadline requirements and special events. Completes duties and responsibilities in compliance with college standards, policies, and guidelines. Uses interpersonal skills and makes sound judgments to decide how duties and responsibilities are completed between coworkers, the supervisory chain, faculty, staff, students, and customers. Supports the values and institutional goals as defined in the College's Strategic Plan. Promotes positive morale and teamwork within the department and provides exceptional customer service to students, faculty, and community. Serves on committees as appropriate and as appointed by supervisor. Complete all required training and professional development sessions sponsored by Texas Southmost College (TSC). Performs other duties as assigned. Required Knowledge and Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. CRM software (TargetX, Starfish, or other CRM products) Microsoft SQL Microsoft Power BI Report writing, such as Argos or Insights Reporting Python or Alteryx (is a plus) Tableau Experience of working effectively in a team environment with a customer service focus Demonstrated excellent communication, interpersonal, and leadership skills; ability to work independently with little direction. Demonstrated organizational skills in handling, directing, and prioritizing multiple and complex assignments/projects and maintaining records. Ability to establish and maintain positive and effective working relationships with students, College employees and the public. Ability to communicate effectively, both orally and in writing; define problems, collect data, establish facts, and draw valid conclusions; and effectively present information to top management, public groups, and/or boards of directors. Proficient in the use of e-mail, word processing, spreadsheet, database, and presentation software and use of the Internet to access data, maintain records, generate reports, and communicate with others. Ability to perform and excel in a high-tech all-digital environment. A strong commitment to the mission of Texas Southmost College. Required Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education and experience required. Bachelor's degree from an accredited college or university. Two (2) years of direct experience in working with Enterprise Applications and other functional applications at a college or university. Preferred Education and Experience Experience with EAB Starfish & Salesforce HTML, CSS, and JavaScript Bilingual in English and Spanish. Certificates and Licensures None required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Disclaimer:

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Are you able to perform these essential job functions with or without reasonable accommodation?  Yes  With Accommodations Texas Southmost College does not discriminate on the basis of race, color, sex, national origin, religion, gender, disability, age or military status in its programs and activities and provides equal access to services and other programs at the college. Posting Detail Information Posting Number 2026117TSC Open Date 08/03/2026 Close Date Open Until Filled Yes Special Instructions Summary Transcripts (unofficial) are required to be attached to applications for all positions with an educational requirement (Faculty/Staff/Administrative). Your application is not considered complete until all required documents have been attached. Attachments must be in PDF or Microsoft Word format and must be no larger than 2 MB. You will not be able to attach documents after your application has been submitted.

Please Note:

Official transcripts are only required if recommended for hire.

Please Note:

Official transcripts are only required if recommended for hire. Official transcripts shall be sent directly from the issuing institution to the College District's Office of Human Resources and must include documentation of all credit earned, including the education requirements that specifically qualifies the applicant for the position. The address to send all transcripts is: Texas Southmost College Office of Human Resources 80 Fort Brown, Tandy 105 Brownsville, Texas 78520 For eTranscripts please use email address: The College District recognizes equivalent credits and degrees earned from foreign universities. The equivalency shall be determined by translation and evaluation from a member of the National Association of Credential Evaluation Services (NACES).

For more information please visit:

www.naces.org.