Buyer

CYBER AEROSPACE CORP

Garden Grove, CA Job Details Full-time $20

•$30 an hour 19 hours ago Qualifications Vendor relationship building Customer communication Microsoft Excel Customer returns handling English Vietnamese Analysis skills Bachelor's degree B2B Full Job Description Cyber Aerospace Corp. is an AS9100D and

ISO 9001

certified precision machining manufacturer specializing in the aerospace industry. We are committed to delivering high-quality precision machined components that meet the rigorous standards of our customers. We are currently seeking a Buyer to join our growing Supply Chain Team. This position plays a key role in supporting customers, managing purchase orders, coordinating with internal departments, and ensuring on-time delivery.

Job Details:

Buyer /

Customer Service Coordinator Location:

Garden Grove, CA Status:

Full-time Work Hours:

Monday

•Friday (8:00 AM

•5:00 PM)

Wage:

$20.00/hr

•$30.00/hr DOE + Benefits. Wage is negotiable Responsibilities I. Customer

•Facing Responsibilities Serve as the primary point of contact for customers, managing quotations, order status updates, delivery schedules, Customer-Furnished Material (CFM), and post-delivery issues. Maintain customer records in the ERP system and ensure completion of customer agreements and payment terms. Review customer RFQs and coordinate with cross-functional teams (ME, Inventory, Quality, Accounting, and Planning) to prepare accurate quotations, including cost, lead time, material availability, inspection requirements, and production planning information. Perform Contract Review activities to verify customer requirements, manufacturing capability, quality requirements, delivery commitments, and commercial terms before order acceptance. Process customer POs by entering orders into ERP, creating Work Orders (WO), and issuing PO acknowledgements. Monitor order progress and coordinate with Planning to provide timely updates on production status, milestones, delays, and delivery schedules. Coordinate shipments with Inventory and Logistics, including shipment notifications, packing slips, tracking information, ETA updates, and ERP shipment records. Manage customer complaints, non-conforming products, returns, and RMA activities by coordinating with Quality, Planning, and Inventory to support resolutions, concessions/waivers, rework, or replacement actions. II. Vendor/Supplier

•Facing Responsibilities Collect supplier quotations to support customer quotation activities and maintain quotation records for cost comparison and audit purposes. Participate in Contract Review by confirming supplier capability, material availability, lead time, and outsourced processing capacity. Verify suppliers against the Approved Vendor List (AVL) before issuing Purchase Orders. Issue and manage Purchase Orders for materials and outsourced processing (OSP) in the ERP system. Monitor supplier deliveries, PO status, and outsourced processing schedules to support production requirements; coordinate emergency purchasing with management approval to minimize production downtime. Coordinate supplier returns, replacement orders, and compensation related to Incoming Quality Control (IQC) failures. Monitor supplier performance, including quality, delivery, lead time, responsiveness, and corrective actions III. General Responsibilities Maintain accurate customer and supplier documentation — quotations, contracts, POs, delivery records, and ERP transactions — in compliance with company procedures and

AS9100D / ISO 9001

quality standards. Continuously identify opportunities to improve customer satisfaction, supplier performance, order/purchasing efficiency, communication processes, and overall operational effectiveness. Perform other duties and special projects assigned by management. Qualifications Strong verbal and written English communication skills with the ability to communicate professionally and negotiate effectively with suppliers. Vietnamese fluency is required. 2+ years of purchasing or procurement experience in a B2B manufacturing environment; experience with technical materials, outsourced processing (OSP), supplier claims, or RMA is preferred. Experience working in a make-to-order manufacturing environment is preferred. Proficient in ERP systems (Proshop preferred; JobBOSS, Epicor, or equivalent) and Microsoft Office, especially Excel for PO tracking and supplier quotation comparison. Working knowledge of AS9100D supplier management requirements, including Approved Vendor List (AVL), Incoming Quality Control (IQC), Non-Conformance Reports (NCR), and Procure-to-Pay controls. Strong organizational, analytical, and multitasking skills with the ability to manage multiple purchase orders, supplier schedules, and deadlines simultaneously. Strong vendor relationship, negotiation, and problem-solving skills with the ability to identify supply chain risks and proactively communicate solutions. Bachelor's degree or equivalent preferred. Able to work independently and collaboratively.

Pay:

$20.00

•$30.00 per hour

Language:

Vietnamese (Preferred)

Work Location:

In person