Logistics Carrier Customer Representative SITE Staffing Inc. Greenfield, WI Job Details Full-time $18 - $20 an hour 1 hour ago Benefits Profit sharing Health insurance Dental insurance 401(k) Paid time off Work from home Vision insurance Qualifications Customer communication Sourcing SAP CRM Customer service Computer literacy ERP systems Account development English High school diploma or GED Delivery coordination Logistics sales Time management Full Job Description Job Overview As a Logistics Carrier Customer Representative and become a vital link in the supply chain! In this energetic role, you will manage carrier relationships, coordinate transportation logistics, and ensure seamless communication between clients, carriers, and internal teams. Your proactive approach will drive efficiency, foster strong customer partnerships, and support the smooth flow of freight across various modes of transportation. This position offers an exciting opportunity to develop expertise in transportation management systems, trade compliance, and logistics sales while delivering exceptional customer service.

Shift:

1st M-F (8:00am-5:00pm) /

Pay:

$18.00-$20.00 Once hired on, work from home once a week and participate in profit sharing. Responsibilities Develop and maintain a book of business by generating leads, prospecting new carriers, and growing existing accounts. Source, qualify, and onboard reputable carriers to cover customer freight at competitive rates. Negotiate pricing and contracts with shippers and carriers to maximize margin while providing market‐competitive service. Book loads, schedule pick‐ups and deliveries, and coordinate daily with carriers and drivers. Track and trace shipments, provide proactive status updates, and resolve in‐transit issues or service failures. Maintain accurate shipment, rate, and communication records in the TMS/CRM. Stay current on freight markets, lanes, and capacity trends to advise customers and price freight effectively Experience High school diploma or GED required. 1-2+ years of freight brokerage, carrier sales, or transportation/logistics experience strongly preferred. Proven success in building long‐term customer relationships. Strong negotiation, problem‐solving, and time‐management skills. Comfortable working in a metric‐driven environment with daily/weekly load and margin goals. Proficient with computers, web‐based TMS, email, and load boards (e.g., DAT, Truckstop). Join us as a Logistics Carrier Customer Representative where your energy fuels our success! Bring your expertise in transportation planning, client communication, and logistics sales to help us deliver top-tier service worldwide—every shipment counts!

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Work from home Application Question(s): Do you have the required 1+ years at each of your last jobs?

Education:

High school or equivalent (Required)

Experience:

Customer Service:

1 year (Required)

Shipping/Freight:

1 year (Required)

Language:

English (Required)

Work Location:

In person