About the Role Triumph Systems is looking for a highly capable, hands-on Operations Manager to help us run and professionalize the day-to-day operations of our growing company. This is a broad role by design. We're looking for someone who is equally comfortable solving a business problem, learning a new software system, working through a spreadsheet, processing customer orders, troubleshooting a printer, organizing company records, or stepping into the warehouse to help get an important shipment out the door. This role could be a strong fit whether you're building momentum early in a career or bringing decades of experience and simply want meaningful, active work without the politics of a large organization. What matters more than where you've been is whether you want to be hands-on, own real responsibility, and grow the scope of the job over time. The right person will work directly with our CEO and CFO and have an opportunity to assume substantial responsibility as the Company grows. For an exceptional performer, this position offers a path into senior operational leadership and potentially the role of Chief Operating Officer. Why We're Hiring Now Triumph Systems is entering an important stage of growth. We recently secured a major new account with a nationwide retailer that will significantly increase our order volume and operational complexity. At the same time, the business as a whole has reached a point where many of the informal processes that worked for a smaller company need to become more organized, documented, and scalable. That's the reason we're making this hire. We need to professionalize our operations without losing the flexibility and willingness to jump in that comes with being a small company. That means better systems, clearer procedures, stronger organization, better delegation, and greater ownership throughout the team. This role will be central to making that happen. The Initial Mission Triumph Systems has reached a point where many of the operational processes that developed organically as the Company grew now need dedicated ownership and a more formal structure. The first mission of the Operations Manager is to learn how we operate, become independently capable of handling our core day-to-day processes, and take increasing ownership of the Company's operations. That will require getting into the details. You'll initially work closely alongside the CEO, CFO, and other team members to understand how the business operates, learn existing processes, and take responsibility for recurring operational work. Some of that work is interesting and challenging. Some of it is repetitive. Both matter. Once you understand the operation, the mission becomes bigger. We don't simply want someone to inherit our existing processes. We want someone who will help us build better ones — documenting procedures, improving workflows, establishing clearer ownership, developing the team, identifying gaps, and creating an operating structure capable of supporting a larger company. The goal is for the Operations Manager to become increasingly independent and ultimately take broad ownership of the Company's day-to-day operations. What You'll Actually Do No two weeks will look exactly the same, but responsibilities will include: Take ownership of recurring operational processes and make sure work is completed accurately and on time Manage important customer order workflows, including retailer purchase orders, EDI transactions, ASNs, shipping documentation, carton labels, invoicing, and exception resolution Build better systems for tracking open orders, outstanding tasks, deadlines, and follow-up items Learn processes that currently live largely in people's heads and turn them into clear, documented procedures Identify inefficient or overly manual processes and develop practical improvements Professionalize basic office processes including filing, record retention, shared files, document organization, and administrative workflows Coordinate recurring business requirements such as insurance renewals, vendor documentation, compliance requirements, and other administrative matters Work across purchasing, inventory, logistics, accounting, customer service, and general business administration Help with routine office technology needs, including printers, workstations, shared network resources, software access, and basic troubleshooting Work directly with administrative and warehouse team members to improve processes, training, organization, and accountability Assist directly with warehouse and fulfillment work when needed Take increasing ownership of operational problems so fewer issues require CEO or CFO involvement Help build the processes, procedures, and organizational structure Triumph Systems will need as we continue to grow The Team You'll Work With We're a small team, and that matters to understanding this job. You'll work alongside a loyal part-time administrative team member who is highly reliable with established processes and will benefit from clearer systems, documentation, and training. You'll also work closely with a capable team member who primarily supports our warehouse operations but is continuing to develop his office and operational skills. As we grow, we expect him to take on more responsibilities beyond the warehouse and provide increasing support across the office and broader operations. Part of your responsibility will be helping both employees grow. Especially during your first several months, this will not be management from a distance. You'll work side-by-side with the team, learn what they do, help them when necessary, establish better processes around their work, and gradually help them become more capable and independent. The same philosophy applies throughout

Triumph Systems:

we don't view hands-on work as beneath strategic work. Both matter. If an important shipment needs to get out the door, we help get it out the door. Who We're Looking For We're deliberately not requiring a long list of specific industry experiences. We're more interested in finding someone with the right combination of intelligence, initiative, technical aptitude, organization, judgment, humility, and drive. You may be a strong fit if you: Learn new software, systems, and processes quickly Are highly comfortable working on a computer and moving between spreadsheets, PDFs, shared files, web applications, and business software Are proficient with Excel and Microsoft Office Naturally look for ways to organize messy or inefficient processes Can take something that isn't documented, figure out how it works, and create a repeatable process around it Keep track of numerous responsibilities without allowing details to fall through the cracks Are comfortable solving problems independently before immediately asking someone else for the answer Communicate clearly and professionally Enjoy having meaningful responsibility and ownership Can work effectively with people at different experience and skill levels Are willing to do mundane or repetitive work when that's what the business needs Are equally willing to step away from the computer and help physically in the warehouse Want your responsibilities to grow as quickly as your capabilities allow Experience in operations, distribution, supply chain, manufacturing, logistics, accounting/finance, wholesale, or another small-to-midsized business environment would be valuable, but there is no single background we're looking for. Experience with EDI, QuickBooks, inventory or ERP systems, major retailers, process documentation, or basic office IT/networking is a plus — but aptitude and demonstrated ability to learn matter more to us than checking every box. Who This Role May Be Especially Good For This could be an unusually strong opportunity for someone who has built a solid professional foundation and is ready for considerably more responsibility — whether you're a few years into your career and find your capabilities outpacing the opportunities in front of you, or you've already had a full career, don't need to prove anything, and simply want serious, active work without the bureaucracy of a large organization. You may already be the person others turn to when something needs to be figured out, organized, fixed, or improved. At Triumph Systems, you won't be several layers removed from decision-making. You'll work directly with the CEO and CFO, see how the business actually operates, and have the opportunity to take ownership of meaningful parts of the Company. We're willing to teach someone our business. What we're looking for in return is someone with the ability and drive to help us run it. Growth Opportunity We expect the scope of this position to grow substantially for the right person. Initially, success means learning Triumph Systems, becoming independently capable of handling existing operational responsibilities, and taking meaningful work off the CEO's and CFO's plates. From there, success means improving those operations rather than simply maintaining them. Over time, the Operations Manager can assume increasing authority over processes, people, systems, and broader Company operations. For an exceptional performer who demonstrates the ability to lead at that level, there is a direct path toward senior operational leadership and potentially the position of Chief Operating Officer. That path is not based on tenure. It will depend on capability, performance, judgment, and the amount of responsibility the individual proves ready to own. Reporting Structure The Operations Manager will work directly with both the CEO and CFO. Because this position is being created as part of a broader transition of operational responsibilities, the exact reporting structure may evolve as the role develops. What will remain consistent is direct access to Company leadership and increasing independence and authority as the Operations Manager demonstrates their capabilities. Compensation $75,000-$100,000 annually for most candidates, depending on experience and demonstrated capabilities. For the right candidate — someone who can demonstrate an unusually strong fit and the ability to step into meaningful ownership quickly — we are open to compensation above this range. If you're an excellent fit for this role but your current compensation exceeds $100,000, we'd still encourage you to apply.

Pay:

$75,000.00 - $100,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Application Question(s): This is a hands-on operations role in a small, growing company. The work ranges from learning and improving business processes and systems to repetitive computer work, and occasionally helping in the warehouse when the team needs it. What about this type of role appeals to you, and what in your background makes you think you'd be good at it? Ability to

Commute:

Earth City, MO 63045 (Required)

Work Location:

In person