New Verticals Escalations Specialists

Catalog Operations Specialist (Contract‑to‑Hire) Remote | Customer Support | 6‑Month Contract Are you someone who enjoys solving problems, working with data, and keeping systems running smoothly? We're looking for a Catalog Operations Specialist to support active merchants by resolving catalog issues and improving overall accuracy across a grocery platform. What You'll Do Resolve end‑to‑end catalog issues for active merchants, including pricing discrepancies, missing or incorrect items, compliance concerns, and launch blockers. Triage and resolve high‑impact issues in real time to minimize disruption to merchant operations and customer experience. Collaborate cross‑functionally with Catalog, Engineering, and other partner teams to drive fixes and identify root causes to prevent recurring issues. Build expertise in grocery taxonomy, catalog systems, and operational workflows to help scale solutions and improve catalog accuracy. Own issues from intake through resolution, ensuring clear communication and timely follow‑through. What We're Looking For A self‑sufficient, motivated individual who thrives as an independent contributor in a remote environment. Strong proficiency in Google Sheets or Excel, especially with formulas and large datasets. A project‑oriented mindset with the ability to manage tasks from start to finish. Strong collaboration and communication skills with cross‑functional teams. Ability to prioritize work effectively while maintaining a high level of accuracy and attention to detail. Why You'll Love This Role Fully remote work environment Meaningful, impact‑driven work supporting merchants and customers Cross‑functional collaboration with technical and operational teams Contract‑to‑hire opportunity with room for growth Job Type & Location This is a Contract to Hire position based out of Mesa, AZ. Pay and Benefits The pay range for this position is $20.25 - $20.25/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position.

Application Deadline This position is anticipated to close on May 15, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.