Warranty Services Analyst Entegee - 3.7 Minneapolis, MN Job Details Full-time | Contract $25 - $35 an hour 22 hours ago Benefits Commuter assistance Disability insurance Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Customer communication Microsoft Outlook Research Databases Bachelor's degree Continuous improvement Attention to detail Data-driven problem-solving

Full Job Description Warranty Claims Analyst Location:

Hybrid (4 Days Onsite, 1 Day Remote)

Schedule:

Monday-Friday, 8:00 AM-5:00

PM CST Employment Type:

6-12 Month Contract to Hire About the Opportunity We are seeking a detail-oriented Warranty Claims Analyst to support a growing warranty and service contracts organization. This role is responsible for reviewing, analyzing, and processing warranty and service contract claims while delivering exceptional support to dealers, customers, and internal stakeholders. The ideal candidate will have a background in claims processing, warranty administration, service contracts, customer support, or related operational functions and enjoy working in a fast-paced environment where accuracy, communication, and analytical skills are critical. Responsibilities Review and adjudicate warranty and service contract claims in accordance with company policies and procedures. Investigate claims, identify trends, and analyze data to support process improvements. Communicate with dealers, customers, and internal teams regarding claim status, documentation requirements, and claim resolutions. Support warranty and service contract operations through contract setup, modifications, reinstatements, and billing-related activities. Identify unusual claim activity and escalate issues as appropriate. Execute scheduled and ad hoc reporting for business stakeholders. Assist with process and system improvement initiatives aimed at increasing automation and customer satisfaction. Maintain accurate records and documentation within claims management systems. Support dealer performance initiatives through research, data analysis, and reporting. Qualifications Bachelor's Degree required. 3+ years of experience in claims processing, claims analysis, warranty administration, service contracts, customer operations, or related fields. Strong customer service and communication skills. Experience reviewing documentation and making decisions based on policies and procedures. Proficiency in Microsoft Excel, Word, and Outlook. Strong analytical, research, and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Experience working with databases, reporting tools, or claims management systems. Preferred Qualifications Warranty administration experience. Service contract experience. Dealer-facing support experience. Claims analytics and reporting experience. Salesforce experience. Tavant Warranty on Demand experience. Experience identifying trends, process improvements, and cost-saving opportunities. What We're Looking For Strong attention to detail. Professional communication skills. Customer-focused mindset. Analytical thinker who enjoys solving problems. Ability to work independently while collaborating effectively with a team. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.

Disclaimer:

These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.entegee.com/candidate-privacy-information-statement/ The Company will consider qualified applicants with arrest and conviction records. #

GRPB Pay:

$25.00 - $35.00 per hour Expected hours: No less than 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Vision insurance People with a criminal record are encouraged to apply

Work Location:

Hybrid remote in Minneapolis, MN 55420