General Manager — Floe Cafe La Mirada Floe Cafe La Mirada, CA Job Details Full-time $22 - $28 an hour 4 hours ago Qualifications Customer communication Team leadership Full Job Description About Floe Cafe Floe Cafe is a specialty matcha and bingsoo café focused on high-quality drinks, desserts, and creating a welcoming customer experience. We are looking for an experienced, hands-on General Manager to take ownership of the day-to-day operations of our La Mirada location. This is not just a supervisory position. We are looking for someone who can lead the store, develop the team, solve problems independently, and make sure the café operates smoothly every day. What You'll Be Responsible For As General Manager, you will oversee the overall operation of the La Mirada location, including: Managing and developing baristas and shift leads Creating weekly employee schedules Managing call-outs and finding shift coverage Recruiting, interviewing, hiring, and onboarding employees Training employees and maintaining Floe's drink, food, and service standards Managing inventory and placing supply/product orders Monitoring product usage, waste, and inventory levels Ensuring the café is properly stocked and prepared for service Overseeing opening and closing procedures Maintaining cleanliness and organization throughout the café Ensuring food safety and sanitation standards are consistently followed Monitoring employee attendance, breaks, and timekeeping Handling customer concerns and resolving problems professionally Monitoring sales, labor, and overall store performance Identifying operational problems and implementing solutions Maintaining consistent drink and bingsoo quality Helping improve store efficiency and customer experience Communicating store performance, staffing concerns, and operational needs with ownership The General Manager should be comfortable working on the floor alongside the team when needed, especially during busy periods. What We're Looking For Our ideal candidate has: 2+ years of café, restaurant, beverage, or fast-casual management experience Previous experience managing employees and creating schedules Experience with inventory management and ordering Strong leadership and communication skills Strong organizational and problem-solving abilities Ability to handle employee call-outs and unexpected operational issues Ability to coach employees and hold team members accountable Strong customer service skills Understanding of food safety and sanitation standards Ability to work independently and make sound operational decisions Availability to work weekends, evenings, and peak business periods as needed Experience with specialty coffee, matcha, boba, dessert cafés, or other high-volume beverage concepts is a plus, but not required. What Success Looks Like We are looking for someone who treats the café as their own operation. A successful General Manager keeps the store properly staffed, maintains product and service quality, develops a dependable team, controls inventory and waste, solves problems before they become larger issues, and keeps ownership informed without requiring constant direction. You should be comfortable taking responsibility for the store and making day-to-day operational decisions independently.

Qualifications Required:

Management experience in food service, hospitality, café, restaurant, or a similar customer-service environment Reliable transportation Flexible availability Strong leadership and communication skills

Preferred:

2-3+ years of management experience Previous General Manager, Store Manager, Assistant General Manager, or Café Manager experience Experience with POS systems such as Toast Food Manager Certification Experience managing inventory, labor, and scheduling Opportunities for increased compensation and performance-based incentives may be available based on store performance and demonstrated leadership.

Pay:

$22.00 - $28.00 per hour Expected hours: No more than 40.0 per week

Work Location:

In person