Designated Manager

Designated Manager Thief River Falls, MN 56701 Full-time Full-time We're entering an exciting new phase as we restructure and reimagine how we work. This is a time of meaningful change, and we're looking for individuals who are energized by the opportunity to shape what comes next. If you're someone who embraces new ideas, takes initiative, and is motivated to make a positive impact, you'll find a place here. Join us in building something better—together. Designated Manager Are you a motivated leader who thrives in a fast-paced environment, enjoys problem-solving, and wants to make a meaningful difference in the lives of others? We are seeking an energetic, compassionate, and highly organized Designated Manager to lead our 245D services with excellence. This is more than a management position—it is an opportunity to be the driving force behind quality services, staff development, innovation, and compliance while helping individuals live their best lives. If you love leadership, teamwork, and creating positive change, we want to meet you!

Schedule:

Monday - Friday 8:00 AM - 4:00

PM Position Overview:

The Designated Manager is the face of our company and plays a key leadership role in overseeing daily operations in compliance with Minnesota 245D rules and regulations . This person ensures policies, procedures, and training remain current while building a strong, positive culture for staff and persons served. The ideal candidate is confident, dependable, compassionate, and ready to make tough decisions when needed—all while inspiring others to succeed.

Key Responsibilities:

Leadership & Operations Serve as the primary leader and professional representative of the company. Oversee program operations to ensure compliance with MN 245D licensing standards. Maintain up-to-date knowledge of state rules, regulations, and best practices. Develop and implement systems that improve efficiency, service quality, and outcomes. Lead by example with professionalism, positivity, and accountability. Staff Development & Supervision Supervise, mentor, and support Designated Coordinators. Create engaging training programs for new and current employees. Ensure all required staff training is completed and documented. Foster teamwork, motivation, and professional growth among employees. Address staff performance concerns with fairness and consistency. Communication & Collaboration Build strong relationships with administration, staff, persons served, families, guardians, physicians, case managers, and community partners. Communicate clearly, respectfully, and effectively in all situations. Participate in meetings, service planning, and problem resolution. Handle sensitive or challenging situations with confidence and compassion. Quality Assurance & Compliance Ensure documentation, service delivery, and records meet licensing requirements. Review and update company policies and procedures regularly. Prepare for audits, licensing visits, and internal reviews. Respond promptly to incidents, concerns, and compliance matters. Innovation & Growth Bring fresh ideas to improve services, culture, training, and operations. Help shape the future of the company through creativity and leadership. Embrace challenges and turn them into opportunities. Qualifications & Experience Required Required Experience Minimum 2 years of supervisory or management experience in human services, healthcare, social services, or a related field. Experience working with individuals with disabilities, mental health needs, or vulnerable populations. Knowledge of Minnesota 245D rules and regulations or similar licensing standards. Experience training, coaching, and developing staff. Experience handling confidential information and professional communication. Preferred Experience Previous experience as a Designated Coordinator, Program Manager, or similar leadership role. Experience with policy development, audits, compliance, or quality assurance. CPR/First Aid certification (or ability to obtain). Skills We're Looking For Strong leadership and decision-making abilities Excellent communication and relationship-building skills Organized, detail-oriented, and dependable Compassionate, patient, and team-focused Problem-solver who stays calm under pressure Self-starter with creativity and initiative Ability to make hard calls when necessary Positive attitude and sense of humor Why Join Us? Meaningful work that changes lives every day Monday-Friday schedule with flexibility for work/life balance Supportive and energic team environment Opportunity to lead, grow, and innovate Challenging, rewarding, and never boring! Be part of a company where your ideas matter Ready to Lead With Purpose? If you're looking for a career that is fun, exciting, challenging, and deeply rewarding, apply today and become part of a team that truly makes a difference.