We are seeking an experienced, organized, and motivated Office / Marketing Manager to oversee daily operations and support the growth of our medical spa. This role is ideal for someone who thrives in a client-focused environment and enjoys wearing multiple hats. Key Responsibilities Oversee daily office and clinic operations to ensure smooth workflow Manage front desk staff, appointment scheduling, and client experience Lead business community engagement and B2B partnerships Handle inventory management, ordering, and vendor relationships Ensure compliance with policies, procedures, and HIPAA standards Monitor KPIs, reporting, and operational performance Assist with training new team members Maintain a welcoming, professional, and luxury patient experience Create and organize social media content/ social media management Create and organize business events hosted by the spa Breakdown 1.

Front Desk & Reception Client Engagement:

Greet clients warmly, answer incoming calls, and handle appointment scheduling.

Scheduling & Coordination:

Efficiently manage the calendar to optimize providers' time; confirm appointments and handle rescheduling or cancellations.

Customer Success & Retention:

Respond to client inquiries, provide helpful service information, and conduct post-visit follow-ups to gather feedback and address any concerns.

Social Media Management:

Create and schedule engaging social media content; monitor online reviews and client feedback. 2. Medical Assistant Duties Preparation & Patient Intake Welcome patients, escort them to treatment rooms, and verify all required consents are signed. Remove any makeup and apply a white headband to prepare for before/after photos. Take clear and standardized "before" photos (5 angles for fillers, specialty shots for lips/tox, etc.). Ensure eyes are open and capture any expressions (smile, kissy face, frown, raise brows) as appropriate. Ask about social media/video consent and document patient preferences. End-of-Day Tasks Restock medical supplies; add items to reorder list as needed. Dispose of trash and wipe down chairs. Return products to the fridge and confirm inventory levels. Communicate any injectable product amounts if running low. Qualifications & Skills Education & Experience High School Diploma or equivalent required. At least 3 years of administrative or customer service experience (ideally in a healthcare or spa setting) Valid Texas Esthetics license highly preferred but not required Strong leadership, organization, and communication skills Ability to multitask and problem-solve independently Experience with EMR systems, scheduling software, and POS systems Professional demeanor with a patient-first mindset Knowledge of aesthetics, injectables, or cosmetic services is a plus Why Join Our Team?

Innovative Environment:

Work in a leading Med Spa dedicated to aesthetics, wellness, and outstanding client experiences.

Growth Opportunities:

As we continue to expand, we offer opportunities for leadership roles, skill development, and career advancement.

Competitive Compensation:

Hourly wage with potential for performance-based bonuses.

Supportive Culture:

Join a close-knit team that values collaboration, learning, and excellence in patient care.

Pay:

$18.00 per hour

Benefits:

Flexible schedule Shift availability: Day Shift (Required) Ability to

Commute:

McKinney, TX 75070 (Required)

Work Location:

In person