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Alabama Aquarium & Pond Services

Dispatch Assistant

Career Insights for Dispatcher

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Scorecard

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$43,950 / year median in Alabama

+7% projected growth

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Job Description

About us We are seeking a highly organized and detail-oriented Dispatch Assistant to support daily business operations and field service coordination. Duties would include assisting our dispatch team in monitoring technician hours and service routes, assisting with internal communications, and helping ensure smooth day-to-day office operations. The ideal candidate is dependable, professional, and able to
MULTI-TASK
in a
FAST-PACED
service environment. Key Responsibilities Monitor and track technician schedules, hours, time sheets, routes, and daily field activity Alert the Dispatcher of immediate scheduling and service concerns Coordinate with field technicians and management regarding scheduling updates and operational needs Assist with internal communications between office staff, technicians, and management with urgency Help ensure technicians are staying on schedule and following assigned routes efficiently Assist with administrative tasks including data entry, filing, and document management Support the office team with additional operational and administrative duties as needed Qualifications Strong organizational and multitasking skills required Previous administrative or office experience preferred Strong language and math skills preferred Experience with scheduling or dispatch is a plus Ability to work independently and maintain attention to detail Reliable, professional, and team-oriented attitude Work Environment Full-time position Office-based role with frequent communication with field staff Fast-paced service industry environment requiring strong time management and problem-solving skills
Job Type:
Full-time Pay:
$19.00 - $24.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Education:
High school or equivalent (Required)
Experience:
Administrative Assistant:
1 year (Preferred) Ability to
Commute:
Columbiana, AL 35051 (Required) Ability to
Relocate:
Columbiana, AL 35051: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance