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PO
Port of Huntsville
Public Safety Dispatcher
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Scorecard
Based on Alabama data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$43,950 / year median in Alabama
+7% projected growth
Job Description
Salary Range:
($49,432 - $74,147) The Huntsville-Madison County Airport Authority is accepting applications for the position of Public Safety Dispatcher. Duties include o perating multiple technology systems such as the multi-channel radio system, fire/life safety control system, access control system/badging software, automated emergency notification system, records management system, video management software, public address system, TTY/TDD and multi-line phone systems to disseminate information to appropriate personnel. Position is responsible for maintaining communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and air traffic control (ATC) tower. Activates the emergency recall plan when required. A Two-Year Associates' Degree or Four-Year Bachelor's Degree from an accredited university is preferred . Previous dispatch experience and bi-lingual skills are preferred as well.. Applicant will need to have ability to be certified by the Alabama Department of Public Safety in National Crime Information Center (NCIC) operations within 6 months of employment and recertify every 2 years. Must be able to work a flexible schedule, which will include working all shifts, weekends, and holidays.Applicant should have the following:
- Knowledge of emergency communications principles and practices.
- Knowledge of emergency dispatch procedures.
- Knowledge of radio and telecommunications equipment.
- Knowledge of
ACJIC/NCIC
policies and procedures.- Skill in the use of computers and job-related software programs.
- Skill in oral and written communications.
- Knowledge of local geography, street names, and municipal boundaries.
- Ability to prioritize and complete multiple tasks simultaneously.
- Ability to coordinate communications quickly and effectively.
- Ability to communicate effectively using the airport authority's radio channels.
- Ability to speak clearly and concisely on the radio.
- Ability to listen effectively.
- Ability to remain calm in emergencies.
- Ability to make sound judgements under stressful conditions.
- Skill in establishing and maintaining effective working relationships. Minimum Qualifications
- Must be at least 19 years of age.
- High school diploma or GED.
- Two-Year associate degree or bachelor's degree from an accredited university preferred.
- Previous police/dispatch communications experience preferred.
Licenses or Certificates:
- Must possess a valid Driver's License.
- Must possess National Crime Information Center (NCIC) operations certification or obtain same certification within 6 months of employment and recertify every two years.
- Must complete the Association of Public-Safety Communications Officials (APCO) Public Safety Telecommunicator course within 6 months.