Dispatcher / Accounts Payable / Data Entry & Collections Clerk We are looking for a dependable, organized, and detail-oriented Dispatcher / Accounts Payable / Data Entry & Collections Clerk to join our team. This is a fast-paced office position that requires someone who can manage multiple responsibilities, communicate professionally with customers and field technicians, and keep accurate financial and administrative records. The ideal candidate is highly organized, comfortable working with computers and accounting software, has strong communication skills, and can prioritize tasks while maintaining accuracy. ResponsibilitiesDispatch & Scheduling Answer incoming customer calls and assist with scheduling service appointments Dispatch technicians to residential and commercial service calls Coordinate daily schedules and adjust appointments as needed Communicate with technicians throughout the day regarding job status, scheduling, and customer needs Maintain accurate customer and job information in the company system Follow up on open or incomplete service calls Provide professional and courteous customer service Accounts Payable Enter and maintain vendor invoices Review invoices for accuracy and proper documentation Match invoices with purchase orders, receipts, and job information when applicable Process bills and prepare items for payment Maintain organized accounts payable records Communicate with vendors regarding invoices and account questions Assist with monthly account reconciliation and other bookkeeping duties Data Entry & Administrative Duties Accurately enter customer, job, invoice, payment, and vendor information Maintain organized digital and paper records Update customer accounts and job files Review data for accuracy and correct errors Assist with reports, spreadsheets, and other office administrative tasks Handle confidential business and customer information professionally Collections & Accounts Receivable Monitor outstanding customer balances Contact customers regarding past-due invoices and payments Document collection efforts and customer communications Process and record customer payments Follow up on unpaid invoices in accordance with company procedures Assist with resolving billing questions and discrepancies Maintain accurate accounts receivable records Qualifications Previous experience in dispatching, accounts payable, accounts receivable, collections, bookkeeping, or office administration preferred Strong computer skills and the ability to learn new software quickly Excellent organizational and time-management skills Strong attention to detail and accuracy Professional telephone and communication skills Ability to handle multiple tasks and prioritize in a fast-paced environment Comfortable communicating with customers, vendors, and field employees Ability to work independently while also being a team player Strong problem-solving skills Reliable and dependable Preferred Experience Dispatching or scheduling experience Accounts payable or accounts receivable experience Collections experience Experience with accounting or service-management software Experience working for a plumbing, HVAC, electrical, construction, or other home-service company Microsoft Excel or spreadsheet experience What We're Looking For We are looking for someone who takes ownership of their work and understands the importance of accuracy, organization, communication, and follow-through . This position is an important part of keeping our office operations running smoothly, so reliability and attention to detail are essential. If you are someone who enjoys staying busy, solving problems, working with people, and keeping things organized, we would like to hear from you.

Job Type:

Full-time Pay:

$16.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person