Campus Safety and Services Dispatcher (Part-Time) Glendale Community College - 4.4 Glendale, AZ Job Details Part-time $17 an hour 1 hour ago Qualifications Microsoft Word Computer operation Customer communication Word embeddings Radio communication systems High school diploma or GED Decision making Computer-aided dispatch (CAD) software Emergency dispatch systems (law enforcement) Full Job Description Hourly Rate $17.00/per hour Not Eligible for Benefits This is a part-time, temporary position not eligible for benefits. Work Schedule Work Schedule - various shifts: approximately 24 hours per week 6:30 AM- 11:15 AM M-F 10:45 AM-3:30 PM

M-F 3 PM-7

45 PM M-F 5:45 PM-10:30 PM M-F Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision— creating excellence in education for a better world. We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Job Summary The Part-Time Campus Safety & Services Dispatcher serves as a customer-focused resource for students, employees, and visitors while supporting campus safety and operational services. This position provides front-line assistance by answering phones, responding to inquiries, issuing parking permits, assisting with lost and found services, and providing general administrative support. In addition to customer service responsibilities, the dispatcher supports campus safety operations by receiving and relaying non-emergency and emergency information, monitoring security systems, maintaining records, and coordinating communication between campus personnel and public safety staff. The successful candidate demonstrates professionalism, strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment Additional Information Maricopa Community Colleges is a Plan employer of the Arizona State Retirement System and all employees of MCCCD become members of the System once eligibility requirements are satisfied. Employees are required to make contributions to the ASRS Plan if they work for twenty hours or more per week for twenty weeks or more in a fiscal year. For Faculty, one load hour is equivalent to two clock hours. Arizona State Retirement contributions will automatically be deducted from your paychecks. The state retirement withholding rate may change each fiscal year. Rates can be found on the ASRS web site. Essential Functions Serve as the primary point of contact for students, employees, visitors, and community members seeking assistance. Answer telephones, respond to inquiries, provide information, and direct individuals to appropriate campus resources. Issue parking permits and assist with parking-related questions and services. Receive, document, secure, and return lost and found property in accordance with established procedures. Receive and prioritize emergency and non-emergency calls for service and route information to appropriate personnel. Monitor and operate communications equipment, security cameras, alarms, and access control systems. Dispatch campus safety personnel and relay information accurately and professionally. Maintain detailed and accurate records, logs, reports, and other documentation. Assist with administrative and clerical duties including data entry, filing, and records management. Support special events, campus operations, and departmental initiatives as assigned. Provide exceptional customer service while maintaining confidentiality of sensitive information. Exercise sound judgment and remain calm and professional when handling difficult situations or multiple competing priorities. Follow District and College policies, procedures, and operational guidelines. Minimum Qualifications High School Diploma or GED Reliable transportation and the ability to be punctual and responsible in execution of assigned duties Ability to learn and become proficient using two-way radios and telephones Ability to learn, interpret, and apply District/College policies and procedures Ability to learn and become proficient using Computer Aided Dispatch (CAD) within 90 days of hire Computer experience using Microsoft Word and Internet applications Desired Qualifications Experience providing customer service in an office, educational, public service, or service-oriented environment. Experience answering multi-line telephones and assisting a diverse population. Experience performing administrative support duties, record keeping, or data entry. Experience working in higher education, municipal government, public service, security, or related environments. Ability to manage multiple tasks while maintaining a professional and welcoming demeanor. Experience handling confidential or sensitive information. Special Working Conditions Successful candidate may be required to fill other vacant shifts as needed. Position is limited to under 25 hours per week but may work up to 40 during periods of extra staffing needs. Requires sitting for extended periods of time. Must successfully pass a comprehensive background check. May be required to submit to periodic comprehensive background checks. The budget for this position cannot support regular overtime, blended overtime, or an increase to existing employee benefits. This is an at-will, temporary position. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at MCCCD is an Equal Opportunity Employer. Posting Close Date Open Until Filled EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.