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AC
All City Towing
Dispatcher/Coordinator
Career Insights for Dispatcher
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Scorecard
Based on Arizona data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$47,522 / year median in Arizona
+7% projected growth
Job Description
Dispatcher/Coordinator All City Towing - 3.3 Tempe, AZ Job Details Full-time $18 an hour 2 hours ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Microsoft Outlook Call center experience Basic math Word embeddings Numeracy Attention to detail Client interaction via phone calls Full Job Description Starting at $18 / Hr
BENEFITS
- Full benefits after 90 days, including Health, Dental, Vison, Life and Disability Insurance
- Paid time off / Sick time after 90 days
- 5 Paid Holidays
- 401(k), including matching
- Biweekly fuel allowance We are looking for an energetic full-time Inbound Customer Service Representatives to add to our team.
WHAT IS REQUIRED TO BE AN INBOUND CUSTOMER SERVICE REPRESENTATIVE?
We are looking for individuals who have at least one year of inbound call center and data entry experience (preferred). We place great pride in achieving customer satisfaction, so the following would be required to work with us:- Excellent customer service skills
- Strong attention to detail
- Proficiency with Microsoft Outlook and Microsoft Word
- Basic math skills
JOB DUTIES
Some job duties include but are not limited to:- Providing excellent customer service
- Accurately entering in tow information into proprietary app
- Answering customer questions correctly
- Using Google Maps to confirm addresses provided are valid
- Ensure proper documentation when entering calls to meet deadlines
- Other duties as assigned
WHO IS ALL CITY TOWING?
We are an innovative 25-year old company, with locations across the Phoenix Valley, which provides full-service towing to our customers. Our goal is to raise the standards inside our industry while being able to provide prompt and professional services to our customers.WHY WORK FOR ALL CITY TOWING?
- $18 an hour to start
- All training is paid and we offer full benefits after just 90 days of employment.
- 401k eligible after 1 year of employment.