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LinkW Logistics USA Inc
Dispatch Assistant (Mandarin)
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Based on California data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$53,202 / year median in California
+8% projected growth
Job Description
Dispatch Assistant (Mandarin) LinkW Logistics USA Inc - 1.0 Chino, CA Job Details Full-time $21 - $25 an hour 20 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Life insurance Paid sick time Qualifications Mandarin Teamwork English Bachelor's degree Attention to detail Warehouse experience Full Job Description Job Summary We are seeking a Bilingual Dispatch Assistant (English/Chinese) to support our logistics operations team. In this role, you will coordinate transportation schedules, manage carrier dispatching, and monitor shipments to ensure on-time, accurate delivery. This position is ideal for candidates who are detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment. Essential Job Duties Schedule and coordinate truck and driver assignments; confirm orders and dispatch service providers. Communicate effectively with drivers, customers, and internal teams to manage pickups and deliveries. Track and monitor shipments, proactively resolving delays or service issues. Maintain accurate and up-to-date records of dispatches, delivery confirmations, and tracking data. Respond to internal and external inquiries and provide first-level issue resolution. Ensure compliance with company policies and transportation safety regulations. Perform other related duties as required. Qualifications Bachelor's degree in Business, Logistics, Supply Chain Management, or related field. 1-3 years of experience in logistics dispatching, trucking coordination, or warehouse operations. Fluent in both English and Chinese (verbal and written). Excellent communication, coordination, and multitasking skills. Strong problem-solving ability and high attention to detail. Proficient in Excel; experience with WMS or dispatch systems preferred. Team-oriented, responsible and able to perform well under pressure. Benefits Company-paid medical insurance. 5 paid sick days 5 paid annual leave days (after one year of service). 7 paid public holidays.