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Saia Motor Freight Line LLC
City Dispatcher
Career Insights for Dispatcher
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Scorecard
Based on California data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$53,202 / year median in California
+8% projected growth
Job Description
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one - from leadership and from your team. A job with Saia is packed with opportunity - from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about. Position Summary Oversees efficient freight movement to meet customer demands through dispatching, supervising, and scheduling pickups and deliveries. Major Tasks and Responsibilities Optimizes driver and equipment allocation for efficient customer demand fulfillment. Supervises truck loading, unloading, and material and product movement activities. Manages driver assignments and shipping information in data management systems. Equips drivers with essential information and equipment details for efficient task execution. Trains new hires in job responsibilities and conducts road tests. Provides delivery status updates and ensures customer satisfaction. Develops a professional rapport with their assigned drivers. Preferred Qualifications Bachelor's degree in business or a related field. 2+ years of transportation and/or dispatch experience. Proficiency in Microsoft Office and AS400.