Job Summary We are seeking a detail-oriented Dispatcher for a temp-to-hire opportunity in Mather, CA, supporting field service operations within the construction, industrial facilities, and infrastructure industry. This role is ideal for a dependable customer support professional who thrives in a fast-paced environment, enjoys coordinating schedules, and can communicate clearly with technicians, customers, and internal teams. The Dispatcher will serve as a key communication point between customer service, field technicians, and the Dispatch Manager. This position offers a structured Monday through Friday schedule, steady work, and the opportunity to build long-term skills in dispatch coordination, service operations, payroll review, and work order management. Candidates who are organized, proactive, and committed to follow-through will do well in this supportive, team-focused environment. Key Responsibilities

• Monitor service requests and dispatch field technicians to the appropriate service calls in a timely and accurate manner.
• Maintain real-time updates in scheduling systems, customer portals, and the IFS System to track work order status and technician assignments.
• Communicate with customers regarding technician arrival times, service updates, and appointment status.
• Review open service calls and quote appointments to determine next steps, confirm job status, and ensure required costs are applied.
• Monitor branch email communication and respond or route information as needed.
• Review, adjust, and complete payroll entries by the daily deadline. Compensation and Benefits

• Pay:

  $27.00 to $30.00 per hour.

• Job Type:

  Temp-to-Hire.

• Schedule:

  Monday through Friday, beginning between 7:00 am and 8:00 am and ending between 4:00 pm and 5:00 pm, with a one-hour lunch.

• Hours:

  Eight hours per day required.

• Overtime:

  Occasional overtime may be necessary. Required Qualifications and Skills
• Dispatch technicians for service calls and monitor work order status in real time.
• Update service portals, scheduling systems, and the IFS System with accurate job and technician information.
• Review outstanding service calls, quote appointments, and payroll entries for accuracy and completion.
• Communicate professionally with customers, field technicians, and internal team members.
• 1 to 2 years of data entry and call center experience.
• Ability to handle multiple phone lines in a hectic, fast-paced environment.
• Proficiency with Microsoft Windows, including Excel and Word.
• Ability to use a headset, computer terminal, and multiple systems to input and retrieve information.
• Strong written and verbal communication skills.
• Excellent organizational skills with the ability to multitask and manage shifting priorities.
• Detail-oriented, dependable, and able to follow through on commitments.
• Self-starter with a strong work ethic and the ability to take initiative.
• Regular attendance and reliability are required. Preferred Qualifications
• Experience in dispatching, field service coordination, construction services, facilities maintenance, or industrial service operations.
• Experience using IFS or similar work order, service management, or dispatch software.
• Prior experience reviewing timekeeping, payroll entries, or technician labor records.

Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.