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AppleOne

Service Dispatcher

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Job Description

Job Summary A temp to hire opportunity is available for an experienced Service Dispatcher in Redlands, CA. This HVAC-focused role is ideal for a detail-oriented dispatch professional who enjoys coordinating field service activity, communicating with technicians and customers, and keeping daily operations moving efficiently. The Service Dispatcher will support a fast-paced service environment where teamwork, clear communication, and reliable follow-through are essential. This is a strong opportunity for someone who values stability, supportive leadership, and the chance to contribute directly to customer satisfaction and field service performance. Key Responsibilities Receive, prioritize, and process incoming service requests through multi-line phone systems, email, and electronic dispatch platforms. Dispatch HVAC service technicians promptly while maintaining clear, professional communication with field teams and customers. Use GPS, GIS, fleet management tools, and transportation systems to monitor technician locations, route efficiency, and service progress. Coordinate shipping and receiving activities to support service operations and technician readiness. Track dispatch activity, update records accurately, and communicate status changes, delays, or logistical concerns to internal teams and external partners. Review operational data to identify opportunities to improve routing, scheduling, transportation planning, and overall service efficiency.

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MUST HAVE SERVICE DISPATCHING

EXPERIENCE, Will NOT consider logistics dispatcher experience.

• Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1023

Benefits

  • Sick Leave
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance