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MP
Monroe Personnel Service LLC & Temptime
Dispatcher
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$53,202 / year median in California
+8% projected growth
Job Description
Job Summary Temp To HireOur client, a service company in San Francisco, is searching for an experienced dispatcher. Excellent communication skills, combined with a clear phone voice is necessary for this position. Prior scheduling and dispatching experience and familiar with the SF Bay Area for a service company is a MUST. This position requires a high degree of organization, computer skills, attention to detail, customer service, a team player, having the energy to work in a fast-paced team environment, and able to embrace change.
Dispatcher experience required.
Ability to communicate effectively both written and verbally in English (answering phones, email, and heavy data input.)Schedule and dispatch technicians to customer locations for service based on location, skill level of the technicians, and facility guidelines. Understanding the locations in the Bay Area is important in determining who to send where and when.
Receive service requests from customers and coworkers. Enter information into the computer.
Order necessary equipment for jobs.
Debrief Techs at the end of day to ensure paperwork, pictures, and/or videos were completed and submitted.
Provide administrative, informational, and customer service support to external customers, service technicians, and sales team.
Need to show proof of full Covid vaccination.
Dispatcher experience required.
Ability to communicate effectively both written and verbally in English (answering phones, email, and heavy data input.)Schedule and dispatch technicians to customer locations for service based on location, skill level of the technicians, and facility guidelines. Understanding the locations in the Bay Area is important in determining who to send where and when.
Receive service requests from customers and coworkers. Enter information into the computer.
Order necessary equipment for jobs.
Debrief Techs at the end of day to ensure paperwork, pictures, and/or videos were completed and submitted.
Provide administrative, informational, and customer service support to external customers, service technicians, and sales team.
Need to show proof of full Covid vaccination.
Schedule:
100% in office, Monday - Friday, 9AM - 5:30PM, temp-to-hire.Dispatcher experience required.
Ability to communicate effectively both written and verbally in English (answering phones, email, and heavy data input.)Schedule and dispatch technicians to customer locations for service based on location, skill level of the technicians, and facility guidelines. Understanding the locations in the Bay Area is important in determining who to send where and when.
Receive service requests from customers and coworkers. Enter information into the computer.
Order necessary equipment for jobs.
Debrief Techs at the end of day to ensure paperwork, pictures, and/or videos were completed and submitted.
Provide administrative, informational, and customer service support to external customers, service technicians, and sales team.
Need to show proof of full Covid vaccination.
Pay:
$30-34/hour DOE.Monroe Personnel Service LLC is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job Description Temp To HireOur client, a service company in San Francisco, is searching for an experienced dispatcher. Excellent communication skills, combined with a clear phone voice is necessary for this position. Prior scheduling and dispatching experience and familiar with the SF Bay Area for a service company is a MUST. This position requires a high degree of organization, computer skills, attention to detail, customer service, a team player, having the energy to work in a fast-paced team environment, and able to embrace change.Schedule:
100% in office, Monday - Friday, 9AM - 5:30PM, temp-to-hire.Dispatcher experience required.
Ability to communicate effectively both written and verbally in English (answering phones, email, and heavy data input.)Schedule and dispatch technicians to customer locations for service based on location, skill level of the technicians, and facility guidelines. Understanding the locations in the Bay Area is important in determining who to send where and when.
Receive service requests from customers and coworkers. Enter information into the computer.
Order necessary equipment for jobs.
Debrief Techs at the end of day to ensure paperwork, pictures, and/or videos were completed and submitted.
Provide administrative, informational, and customer service support to external customers, service technicians, and sales team.
Need to show proof of full Covid vaccination.