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Weeks Drilling & Pump Co.
Service Dispatcher
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Scorecard
Based on California data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$53,202 / year median in California
+8% projected growth
Job Description
Service Dispatcher Weeks Drilling & Pump Co. - 4.0 Sebastopol, CA Job Details Full-time $23 - $43 an hour 11 hours ago Benefits Health insurance Paid time off Qualifications Record keeping Computer operation Sage Microsoft Excel Microsoft Outlook Phone communication Operations coordination Service scheduling Staff scheduling Word embeddings Team scheduling Mid-level Phone call screening Technical user customer support Dispatching Task prioritization Decision making Schedule creation Phone triage Documentation Handling Communication skills Full Job Description Service Dispatcher Sebastopol, CA Full-Time | Monday-Friday | 7:00 AM - 5:00 PM Overview Weeks Drilling & Pump Co. is hiring a Service Dispatcher to coordinate daily operations, support customers, and keep our field technicians running efficiently. This is a fast-paced, high-volume role with long, active workdays . You'll be making real-time decisions, managing schedules, and handling multiple priorities throughout the day. If you're organized, responsive, and like staying busy, this is a strong fit. Responsibilities Answer incoming service calls and determine urgency Schedule and dispatch technicians based on priority and location Communicate updates between customers and field staff Create work orders, jobs, and estimates Assist customers with troubleshooting and service questions Create estimates (pumps and water treatment services) Coordinate well testing with customers, agents, and labs Maintain accurate records and documentation Qualifications Proficient in Microsoft Office (Word, Excel, Outlook) Strong multitasking and prioritization skills Excellent communication and customer service abilities Highly organized with strong attention to detail Ability to think quickly and solve problems Dispatching or service coordination experience preferred Experience with