This site uses cookies as described in our Cookie Policy. Please review to continue to use our site if you agree to our use of cookies. Decline Accept Cookies English Sign In Corporate Website Search for Jobs Field Service Dispatcher BioA - Newark, DE or Bohemia, NY page is loaded Field Service Dispatcher BioA - Newark, DE or Bohemia, NY Apply locations Wilmington, DE, United States of America Bohemia, NY, United States of America time type Full time posted on Posted 3 Days Ago job requisition id R41081 Sartorius has an onsite position available for Field Service Dispatcher. In this role, you will work directly with customers and internal departments to meet the service needs for the product line. The goal is to take care of the accurate and timely transmission of information to all involved parties in order to ensure high service quality. •Onsite role based at our Newark, DE or Bohemia, NY site• What you will accomplish together with us: Interface with end users and the field service organization and communicate all requests, requirements and issues to the internal organization Assist in scheduling field service onsite visits and work with customers to ensure all requirements are met prior to installation or maintenance visit Create service orders, update status, process parts orders, service invoicing and creation of service center notifications Create new service contracts in SAP, update equipment records, process renewals, and run reports as needed Review and report on engineer inventory levels Work with engineers to cycle count stock and ensure inventory is decremented properly via secure order processing What will convince us: High School diploma/GED required, Associate's degree in Business or related field is preferred 2+ years of work experience in a customer service role Strong written and oral communication along with ability to deal effectively with customers in a professional manner Strong ability to multi-task Experience with field service organizations preferred SAP experience preferred Identification with our core values: Sustainability, Openness, Enjoyment What We Offer As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:

Personal and Professional Development:

Mentoring, leadership programs, internal seminar offerings

Worklife Balance:

Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules Making an Impact Right from the

Start:

Comprehensive onboarding, including a virtual online platform

Welcoming Culture:

Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"

Health & Well Being:

Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.

Intelligent Working Environment:

Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan:

401 k (with generous company match)

Flexible Spending:

HSA, FSA

(dependent care & healthcare spending), Transportation Commuter Account

Company Paid Benefits:

Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate

Additional/Optional:

Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class. Please view equal employment opportunity posters provided by OFCCP here. E-Verify Participation Info E-Verify Workers Rights Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application. We look forward to receiving your application. www.sartorius.com/career If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers Welcome to our Candidate Portal and thank you for your interest in working and growing with us. We look forward to receiving your application. You can check the status anytime in this portal. Your Application - Tips & Hints Here you will find the best application tips from our HR team. Information on the application process can also be found in this video and under FAQ & Contact. How Does It Feel to Work at Sartorius? In this brochure you will learn more about us as an employer and your career with us. For further insights, please visit the Sartorius Blog and our career website. Don't Miss a Job - Your Job Alert Set up your personal Job Alert now and never miss an opportunity to apply for a job that suits you. Please note that you will receive an initial confirmation message. You'll need to confirm your selection to start receiving job alerts tailored to your preferences. Read More Follow Us Privacy Notice © 2026 Workday, Inc. All rights reserved.