A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
Night Shift (Flexible Schedule) - Operations Run 24 Hours a Day, 365 Days a Year About Us Express Messenger Service has been providing dependable courier and logistics solutions throughout South Florida for over 35 years. We proudly serve hospitals, medical facilities, legal organizations, pharmacies, businesses, and other industries that rely on fast, professional, and reliable deliveries. Express Messenger Service is seeking a dependable, organized, and detail-oriented Night Dispatcher to oversee overnight delivery operations. This position is responsible for coordinating drivers, monitoring deliveries, communicating with customers and drivers, and ensuring all deliveries are completed safely and on schedule during the night shift. Responsibilities Dispatch drivers efficiently for scheduled and on-demand deliveries. Monitor driver locations and delivery progress using GPS and dispatch software. Communicate with drivers regarding route changes, delivery updates, and customer requests. Answer incoming phone calls and assist customers with delivery inquiries. Maintain accurate dispatch logs and delivery records. Coordinate with the day dispatch team to ensure smooth shift transitions. Respond quickly to delivery issues and provide effective solutions. Ensure compliance with company policies and safety procedures. Qualifications High school diploma or equivalent. Previous dispatching, logistics, transportation, or customer service experience preferred. Excellent communication, multitasking, and organizational skills. Comfortable working in a fast-paced environment. Familiarity with GPS tracking and routing software is a plus. Knowledge of South Florida roadways is preferred. Ability to work overnight shifts, including weekends and holidays as needed. Reliable, dependable, and able to work independently. Benefits Competitive pay Paid Time Off (PTO) Paid training Opportunities for career growth and advancement Supportive and team-oriented work environment How to Apply Please submit your resume to xpressmessenger@aol.com . Join Express Messenger Service and become part of a trusted South Florida courier company. Help keep our overnight operations running smoothly while delivering the dependable service our customers have counted on for more than 35 years.
Job Type:
Full-time Benefits:
Flexible schedule Paid time off Referral program Ability to
Relocate:
Boca Raton, FL 33432: Relocate before starting work (Required)
Work Location:
In person
Benefits:
Flexible schedule Paid time off Referral program Ability to
Relocate:
Boca Raton, FL 33432: Relocate before starting work (Required)