Job Overview Join our dynamic team as an HVAC Dispatcher, where your energy and organizational skills will drive efficient operations in a fast-paced environment. In this vital role, you will coordinate and manage the scheduling, dispatching, and communication for HVAC service technicians, ensuring timely and effective delivery of services. Your proactive approach will help optimize route planning, enhance customer satisfaction, and streamline logistics processes. This position offers an exciting opportunity to be at the heart of our service operations, supporting both our team and valued clients with professionalism and enthusiasm.

Duties and Responsibilities:

Answer calls to schedule service or maintenance appointments Make outbound calls to schedule part returns Enter and maintain customer data within the system Route technicians, perform a debrief close out of each job Process maintenance agreements and invoice payments Cross train to assist dispatching technicians for other departments when necessary

Preferred Qualifications:

Strong multi-tasker Minimum (1) year dispatch experience Familiarity with the HVAC industry Excellent communication skills, demonstrated listening and written/verbal communication Computer Proficiency Service Titan Experience (Highly preferred) This role is ideal for motivated individuals who thrive on coordination, problem-solving, and delivering outstanding service in the transportation sector. If you're ready to make an impact by ensuring smooth HVAC dispatch operations through your expertise in logistics technology and communication skills—apply today!

Pay:

$22.00 - $26.00 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Vision insurance

Experience:

Service Titan:

2 years (Required)

Dispatching:

2 years (Required)

Work Location:

In person