Assistant Service Manager / Dispatcher

Assistant Service Manager / Dispatcher Advantage Chevrolet of Bridgeview - 2.0 Bridgeview, IL Job Details Full-time 17 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Customer service Workflow management (operations management method) Process improvement Mid-level Auto service management Improving operational efficiency Dispatching CDK Leadership Dealership experience Full Job Description Advantage Chevrolet of Bridgeview is seeking an Assistant Service Manager / Dispatcher with Automotive dealership service . This position is ideal for a Service Advisor looking to advance into leadership or an Assistant Service Manager with dispatch or flow-control experience. Key Responsibilities Dispatch repair orders to technicians based on skill set and shop availability Manage service lane workflow to maximize efficiency and productivity Support the Service Manager with daily operational needs Coordinate communication between advisors and technicians Monitor job status to help ensure on-time completion Maintain accurate documentation and repair order flow Assist with CSI, Follow-ups, and process improvements Experience Requirements Minimum 2+ years of automotive dealership service department experience

REQUIRED

Prior experience as a Service Advisor, Dispatcher, or Assistant Service Manager preferred Understanding of technician dispatching and shop workflow Experience working in a high-volume service department Familiarity with DMS systems (CDK, Xtime, or similar) is a plus Skills & Qualities Strong organizational and multitasking skills Clear communicator with leadership potential Detail-oriented and process-driven Customer-focused mindset Benefits Competitive pay (based on experience) Medical, dental, and vision insurance Paid time off & holidays 401(k) Advancement opportunities within service management