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Robert Half

Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$46,941 / year median in Indiana

+6% projected growth

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Job Description

We are looking for a Dispatcher to join a busy operations team in Princeton, Indiana in a contract to hire role. This position supports daily transportation coordination in a fast-paced office environment, where strong communication, organization, and computer skills are essential. The ideal candidate is comfortable balancing driver support, inbound calls, and administrative tasks while maintaining accuracy throughout the day. The hours for the Dispatcher are 5AM-2PM CST, Monday-Friday. You must also be available for some overtime on weekends. Responsibilities of the
Dispatcher:
Coordinate daily dispatch activity by communicating with drivers, tracking load movement, and updating internal systems with accurate information. Answer inbound calls and respond to operational questions from drivers, customers, and internal team members in a thorough and attentive manner. Prepare driver checksheets each morning, organize them by route or priority, and post them for daily use. Use Microsoft Office applications and dispatch-related platforms to manage schedules, enter updates, and maintain records. Support load planning and workflow management by monitoring changing priorities and adjusting assignments as needed. Work closely with operations leadership and shop personnel to keep transportation activity running efficiently throughout the shift. Step into the yard when necessary to speak directly with drivers, following site safety expectations. Assist with additional administrative and dispatch-related duties as business needs require, including overtime and occasional Saturday coverage. Prior experience in dispatching, transportation coordination, customer service, or a similar fast-paced support role. Working knowledge of Microsoft Word, Excel, Outlook, and Teams, along with the ability to learn internal management systems quickly. Strong verbal and written communication skills with the ability to manage multiple priorities at once. Comfortable handling inbound calls and interacting professionally with drivers, team members, and customers. Availability to work first shift and overtime when needed. High attention to detail and dependable organizational skills for managing daily documents and dispatch updates. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .