Call Taker -Telecommunicator (E911) Lexington-Fayette Urban County Government - 3.3 Fayette County, KY Job Details Full-time $23.57 an hour 2 hours ago Benefits Health insurance Qualifications High school diploma or GED Full Job Description SALARY The minimum salary is $23.572 per hour This position is eligible for overtime (non-exempt), if applicable. Pay Grade 517 FILING

DEADLINE DATE

The deadline to apply is Monday, September 28, 2026 GENERAL

DESCRIPTION

The purpose of this classification in the division of Enhanced 911 is to initiate a response to incoming calls for emergency and non-emergency assistance

MINIMUM REQUIREMENTS

High school diploma or GED Minimum of two (2) years of experience as a call-taker or dispatcher Years of related education may substitute for years of related experience All applicants who are not currently certified as a Telecommunicator in Kentucky will be required to pass a public safety communications pre-employment test (CritiCall), which measures the applicant's skills and abilities to perform the essential functions of the Telecommunicator¿s job. Applicants may find more information, including a CritiCall Candidate Test Preparation Guide, FAQs, and practice tests on the CritiCall website https://criticall911.com/dispatcher-testing/applicants/ ESSENTIAL

FUNCTIONS

Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature Enters, updates and retrieves relevant information using multiple computerized systems, including government databases and a computer-aided dispatch (CAD) system Provides emergency medical and crisis intervention instructions to callers Maintains access to and security of highly sensitive materials Performs related work as assigned

SPECIAL LICENSE/CERTIFICATION

Those who are not already certified as a Telecommunicator in Kentucky will be required to attend the state of Kentucky¿s Public Safety Dispatch Academy in Richmond, KY, obtain certification within the first six (6) months of employment, and maintain certification as a condition of continued employment. The four-week academy is a program of the Kentucky Department of Criminal Justice Training (DOCJT). Attendees of the academy are required to live in the dorms at DOCJT for the duration of training. Must obtain Emergency Medical Dispatcher (EMD) certification within the first six (6) months of employment and maintain certification as a condition of continued employment.

SPECIAL REQUIREMENTS

All positions require drug testing and background check before employment and may require a post-job offer physical. Responsible for meeting annual in-service training requirements necessary to maintain certification as a Public Safety Telecommunicator Must be able to work a varied schedule In accordance with

KRS 15.540

Must be a US citizen Must be a minimum of eighteen (18) years of age Must not have been convicted of a felony or other crimes involving moral turpitude Must submit to fingerprinting for criminal history check Must submit to a pre-employment polygraph test Must submit to a pre-employment suitability test

EXAMINATION

Applicants who meet the minimum education and experience requirements will be invited to schedule their CritiCall Personnel Selection System test. The names of those who pass the CritiCall test will be sent to the hiring official. The hiring official may invite you to schedule an interview and if selected to continue in the process, you will complete the Kentucky Law Enforcement Council's (KLEC) Suitability Screening in Richmond, KY. Applicants will undergo further examinations to include a polygraph and extensive background check.

HOW TO APPLY

Submit LFUCG electronic application through lexingtonky.gov/jobs and attach/upload applicable documents to verify your education, training, certification/license(s), or DD214 (for military preference with appropriate discharge) by filing deadline date.

RESUMES CANNOT BE SUBSTITUTED FOR THE APPLICATION

, but are highly encouraged to be attached/uploaded to the application. Please note that the section titled "Application Questionnaire" has to be completed every time a new or revised application is submitted. Even if other information is pre-filled, the Questionnaire does not transfer.

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APPLICANTS WHO FAIL TO COMPLETE THE ELECTRONIC APPLICATION IN ITS ENTIRETY WILL NOT BE CONSIDERED FURTHER

•CLOSING

STATEMENT

Lexington-Fayette Urban County Government offers an outstanding benefits package. Links to our most popular benefits are below: Health and wellness benefits: lexingtonky.gov/benefits Paid and unpaid time off benefits: lexingtonky.gov/working/employee-handbook#chapter-4-paid-and-unpaid-time-off-benefits Direct depo sit is required of all employees. The LFUCG is an Equal Employment Opportunity (EEO) employer, and as such is committed to nondiscrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation or gender identity in hiring, promotion, discharge, pay and other aspects of employment.

CONTACT INFORMATION

For further information, call, e-mail, or visit: Division of Human Resources 200 East Main St. Lexington, KY 40507

Phone:

(859) 258-3030

Website:

lexingtonky.gov/jobs

E-mail: