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First Student

Transportation Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$43,129 / year median in Louisiana

+6% projected growth

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Job Description

Transportation Dispatcher First Student - 3.4 Harvey, LA Job Details Full-time $20.21 an hour 21 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Qualifications Customer service Two-way radios for driver communication English High school diploma or GED Computer skills
Full Job Description Now Hiring:
Dispatcher Pay Rate:
$20.21 per hour At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. Why Join First Student? Competitive Pay! Medical, dental, and vision insurance 401(k) with company contribution Paid time off and paid holidays Company-paid life insurance Stable employment with a well-established organization Opportunities for growth and internal advancement Employee discounts on cell phone plans, vehicles, electronics, and more through
PerkSpot Dispatcher Responsibilities:
Oversees all routes and scheduling of buses Counsels and coaches drivers and monitors Handles heavy phone and radio traffic Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager Serves as primary communication liaison with major contracted customer May handle charter reservations, billing, or driver payroll Provides solutions to drop-off and pick-up problems Handle back-up driver duties or perform miscellaneous clerical duties as needed Completes assignment of special projects Assists with supervision of day-to-day operations
Dispatcher Experience and Skills Required:
3-5 years experience High school diploma or equivalent Basic knowledge of radio dispatch equipment Excellent communication and customer service skills Ability to deliver under time constraints and deadlines Previous terminal operations, dispatch, or driver experience Computer literate Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training. Apply today to join our team! Language Requirement This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance