Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
BT
Bostonian Towing Service Inc.
Towing Dispatcher
Career Insights for Dispatcher
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Massachusetts data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$53,154 / year median in Massachusetts
+11% projected growth
Job Description
Towing Dispatcher Bostonian Towing Service Inc. Cambridge, MA Job Details Part-time | Full-time $22 - $26 an hour 1 hour ago Qualifications Phone communication In-person customer service Filing Dispatching Dispatch software communication Computer-aided dispatch (CAD) software Client interaction via phone calls Full Job Description Experienced Dispatcher for towing company Bostonian Towing Service Inc. is looking for an energetic, highly motivated, and experienced tow truck dispatcher to join our busy towing operation. The towing industry is fast-paced and demanding, and we are looking for someone who understands the importance of providing top-notch customer service while keeping safety as our number one priority. Job Responsibilities Dispatch tow trucks and coordinate drivers Answer incoming phone calls and assist customers Input and maintain accurate job information Monitor and coordinate active calls Communicate with drivers, customers, police departments, and commercial accounts Data entry and filing Handle multiple jobs and priorities at the same time Use Towbook for dispatching and managing calls Requirements Must be at least 18 years old Minimum 2 years of towing dispatch experience required Previous experience in the towing industry required Towbook experience strongly preferred Must be able to multitask in a fast-paced environment Strong communication and customer service skills Must be dependable and professional Reliable transportation required Schedule & Pay Full-time and part-time positions available Pay based on experience If you have previous towing dispatch experience and are looking for a position with a busy, established towing company, we would like to hear from you. How to Apply Call 617-547-2020 to fill out an application. Or email your resume and work experience to: