Dispatcher- Commercial Food Equipment Repair Valley Service - 4.0 Methuen, MA Job Details Full-time $45,000 - $65,000 a year 17 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Equipment service recordkeeping Phone communication Computer literacy Service scheduling Team scheduling Mid-level Maintenance activity documentation Data entry Food industry Dispatch record maintenance Communication skills Technical Proficiency Progress tracking (project management tasks) Client interaction via phone calls Full Job Description Overview We are looking for someone who is professional, team-oriented, and able to stay calm under pressure while managing multiple priorities.

Responsibilities:

Schedule and dispatch technicians for service calls Communicate with customers regarding appointments and service updates Coordinate technician routes and daily workloads Enter and update work orders and service information Monitor job progress and follow up as needed Qualifications Strong organizational and multitasking skills Excellent phone and communication skills Ability to work in a fast-paced environment Computer proficiency and attention to detail Prior dispatching or service industry experience preferred Experience in commercial food equipment or HVAC/service industries is a plus

Pay:

$45,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance

Work Location:

In person