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TC
Tri-County Council for the Lower Eastern Shore
Dispatcher
Entry-Level JobVerifiedNo experience needed
Career Insights for Dispatcher
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$49,843 / year median in Maryland
+8% projected growth
Job Description
TO APPLY FOR THIS JOB USE THE FOLLOWING LINK
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=79612&clientkey=2D065116681FF629453E3E8864BB9E37 JOBPOSTING NOTICE
Job Title:
Dispatcher Classification:
Full-time and Part-time (weekends)Shift:
Operation runs 24 hours a day. Hours will be a combination of days, evenings, nights, overnights and weekends. Must be flexible on hours & daysSalary:
$16.00 hour, non-exempt Deadline to apply: until filledESSENTIAL DUTIES AND RESPONSIBILITIES
- First point of contact with bus operators during emergencies
- Monitor/track/respond to radio communications with bus operators
- Assign vehicles to specific routes, based on route demands and vehicle availability
- Distribute manifests to drivers
- Receive/record requests from Origin to Destination customers for scheduled pick-ups
REQUIREMENTS
- Able to multi-task
- Clear speaking voice, calm demeanor, attention to detail
- Able to use Microsoft Word, Excel and Outlook
- Familiarity with transportation emergency response protocol, proficiency with radio communication codes preferred
- Customer service focus
- Valid driver license
BENEFITS
- State of Maryland Employees Health & prescription coverage at the employee level
- Dental, Vision. Life, and AD&D Insurances available
- Annual, Personal & Sick Leave
- Holiday Pay