Full-Time; Monday - Friday; 8:00 a.m. - 5:00 p.m. Are you an organized, customer-focused professional who enjoys keeping operations running smoothly? Penmac Staffing is seeking a Front Office Dispatcher to support a busy service-based operation. This position plays a key role in coordinating technicians in the field, communicating with customers, and ensuring accurate information is entered and tracked throughout the day. RequirementsStrong communication and customer service skillsExcellent organizational and multitasking abilitiesClose attention to detail and accuracyAbility to work effectively in a fast-paced office environmentComfortable interacting with customers, technicians, and coworkers both in person and over the phoneBasic computer and data entry skillsAbility to prioritize tasks and manage multiple responsibilities throughout the dayMust be willing to submit to required pre-employment screeningsResponsibilitiesAnswer incoming phone calls and provide professional customer serviceGather customer information and complete data intake accuratelyEnter and maintain customer and service information in company systemsDispatch technicians to service calls and coordinate schedules as neededCommunicate updates and information between customers and field techniciansAssist technicians by providing pricing information and other support while they are in the fieldWelcome and assist customers and employees visiting the officeMaintain accurate records and documentationSupport daily office operations and administrative functions as neededApply online today or contact Penmac Staffing in Springfield, MO for more information. Why Penmac? Penmac Staffing offers affordable health insurance options with no waiting period! Long-term Penmac employees may participate in our 401k retirement savings plan and become participants in our employee stock ownership plan. We provide free, fast, and friendly help finding a job that matches your skills and schedule. About Penmac Staffing We have been placing people first since 1988. We offer temporary, temp-to-hire, long-term, and direct hire job opportunities in a variety of industries. Penmac, a 100% employee-owned company, operates over 30 offices in eight states. Penmac is an Equal Opportunity Employer.