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RD
RATP Dev
Operations Supervisor/Dispatcher
Career Insights for Dispatcher
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Scorecard
Based on North Carolina data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$46,905 / year median in North Carolina
+7% projected growth
Job Description
Operations Supervisor/Dispatcher RATP Dev - 3.1 Greensboro, NC Job Details Full-time $22.25 an hour 7 hours ago Benefits Wellness program Health insurance Dental insurance 401(k) Vision insurance Qualifications Record keeping Customer communication Team member evaluation Commercial truck driving Dispatching Driver's License Hazard identification and correction Fleet safety management Performance evaluation Full Job Description Permanent contract Full-time 22.25$ gross/hour At least 2 years of experience (Junior level) Bachelor degree Station Supervisor RATP Dev USA - Your future. Our destination Mission As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Operations Supervisor/Dispatcher plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators, and Supervisors. The Operations Supervisor/Dispatcher will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks. Profile Requirements of the Operations Supervisor Communicate job requirements and responsibilities to bus operators and dispatchers. Responsible for day-to-day evaluation reports Assist bus operators in preparing accident reports and safety violations documents. Correct safety problems on the route/scene while documenting violations Liaison between bus operators, clients, and organizations in customer service issues Evaluate and monitor bus operator safety and performance Assist safety personnel with Department of Transportation (DOT) and Federal Transit Administration (FTA) compliance and recordkeeping. Assist in dispatching and miscellaneous clerical tasks as needed Obtain a Commercial Driver's License (CDL) required to operate vehicles at the location, maintain that license, and drive routes periodically May assist with bus operator tracking system for bus operator performance and evaluations At least 21 years old A valid driver's license in good standing Must be able to work a flexible schedule which may include nights, weekends and holidays Benefits of the Operations Supervisor Vacation Sick time Life & Accident Insurance Medical, Dental, and Vision Insurance Wellness Program Retirement savings plan (401 K) Hourly rate of pay: $22.25