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Air Docs Inc

HVAC Dispatcher

Entry-Level JobVerifiedNo experience needed

Career Insights for Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$50,769 / year median in New York

+7% projected growth

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Job Description

Location:
Air Docs Inc. -
New Rochelle, NY Schedule:
Monday-Friday, 7:30 AM-4:00
PM Pay:
$18.00-$23.00 per hour , depending on experience. Air Docs Inc. is seeking a motivated and organized HVAC Dispatcher to join our growing team. This is a fast-paced office position that requires excellent communication, attention to detail, and strong organizational skills. Responsibilities Dispatch and communicate with HVAC technicians throughout the day. Speak with each technician after every service call to obtain all necessary job information. Request equipment and parts pricing from vendors. Prepare estimates for recommended repairs and system replacements. Create invoices and purchase orders using ServiceTitan. Schedule appointments and assist customers over the phone. Coordinate with technicians, vendors, and customers to ensure smooth daily operations. Perform general administrative and office tasks as needed. Qualifications Excellent communication and customer service skills. Strong organizational and multitasking abilities. Ability to work efficiently in a fast-paced environment. Basic computer skills (ServiceTitan experience is a plus, but not required). Previous HVAC or dispatching experience is preferred, but not required. Training Available We believe the right attitude and work ethic are just as important as experience. For the right candidate, we are willing to train. If you are dependable, eager to learn, and motivated to grow with our company, we encourage you to apply.
Compensation:
$18.00-$23.00 per hour, based on experience and qualifications. Join our family-owned HVAC company and build a long-term career with a team that values professionalism, teamwork, and excellent customer service.
Pay:
$18.00 - $23.00 per hour
Benefits:
401(k) 401(k) matching Paid time off Referral program
Education:
Associate (Preferred) Ability to
Commute:
New Rochelle, NY 10801 (Required)
Work Location:
In person