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Dutchess Chrysler, Dodge, Jeep , Ram Inc.

Automotive Dealership Dispatcher

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Job Description

Job Overview We are seeking a dynamic and organized Automotive Dealership Dispatcher to join our team! In this vital role, you will coordinate the efficient movement of vehicles, manage communication between departments, and ensure timely dispatching of service and delivery vehicles. Your proactive approach will help streamline operations, enhance customer satisfaction, and support our commitment to excellent service. If you thrive in a fast-paced environment, possess strong organizational skills, and enjoy working with transportation systems, this is an exciting opportunity to make a significant impact in our dealership operations. Responsibilities Coordinate vehicle dispatching for service appointments, deliveries, and pickups using vehicle dispatch software. Communicate effectively with technicians, drivers, customers, and internal teams via multi-line phone systems and internal communication platforms. Maintain accurate data entry related to vehicle movements and customer information using systems like shared Excel spreadsheets. Provide exceptional customer service by addressing inquiries promptly and professionally while managing phone call etiquette. Requirements Proven experience with transportation planning, logistics, or dispatching within a dealership or similar environment. Strong organizational skills with the ability to multitask efficiently in a high-volume setting. Excellent communication skills—both verbal and written—and phone etiquette. Proficiency in Microsoft Office applications such as Word and Excel for data entry and reporting purposes. Join us as a pivotal part of our dealership's logistics team! Your expertise will help us deliver exceptional service while maintaining smooth vehicle flow throughout our operations. We value proactive problem-solvers who are committed to excellence in transportation planning, dispatching, and customer communication—ready to drive success forward!
Pay:
$45,000.00 - $85,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Referral program Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance