PUBLIC SAFETY DISPATCHER I

The Schenectady County Unified Communications Center has opportunities available for full- time Public Safety Dispatcher I's (PSD I). The PSD I operates communication systems utilizing radio, telephone and computer equipment to receive 9-1-1 emergency and routine calls requesting police, fire, or EMS services; provides information to the public; dispatches public safety personnel and equipment in response to service requests and to organize and coordinate the activities of field units; maintains records of activities in response to service requests. The PSD I must be able to function calmly in emergencies and to take appropriate action efficiently.

Typical Work Activities Include:

Answering the telephone and receives wireline and wireless 9-1-1 emergency and non- emergency requests for assistance; Multi-tasking with answering the phone and the radio at the same time. Knowing when to put a non -emergency call on hold, to answer a 911 line; Dispatching public safety personnel and equipment on both routine and emergency calls, utilizing multiple video display monitors, radio dispatching consoles and related equipment; Determining response requirements and relative priorities of situations, and dispatching police, fire, or EMS units via radio consoles in accordance with established protocols and procedures; Monitoring and maintaining status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer and firefighter safety; Providing Emergency Medical, Fire and/or Police Dispatching services, including pre- arrival and post-dispatch instructions to the caller using accepted protocols.

Minimum Qualifications:

All employees are subject to a background check and fingerprinting before being hired. Must pass a physical with hearing, and a psychological evaluation before being hired. Graduation from high school or possession of a high school equivalency diploma required. Shifts include nights, weekends and holidays. 24 hour operation. Excellent benefit package includes New York State retirement, generous health, dental, vacation, sick and personal time.

Pay:

$51,278.00 per year

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance On-the-job training Paid time off Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person