Find Jobs
Find Jobs Near You – Available Work in Your Location
Emergency Dispatcher
Career Insights for Dispatcher
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Pennsylvania data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$49,699 / year median in Pennsylvania
+1% projected growth
Job Description
Emergency Dispatcher
Erie, PA
1 DAYS AGO
22940425
Summary
Erie, PA
In-Person
$17.50 per Hour
0 Years Experience
High school graduate or equivalency certificate (GED)
No Commission
40.00 hours per week / Rotation Shift / Full-Time
Description Nature and Scope This position is fully responsible for receiving, evaluating, processing and dispatching emergency and non-emergency calls for assistance from the general public and other public safety agencies following established procedures. The Communications Specialist is also responsible for initiating Emergency Medical Dispatch (EMD) pre-arrival instructions in accordance with approved protocols. Job activity often includes a rotating shift, nights, weekends, holiday, and overtime as required.
Entry Qualifications:
To fulfill the requirements for this position the incumbent must:
- have demonstrated the ability to handle multiple tasks efficiently and effectively.
- possess the ability to speak clearly and concisely over the radio and telephone.
- have demonstrated excellent verbal and written communication skills.
- have demonstrated the ability to function and maintain composure and professionalism under stressful conditions.
- have demonstrated the ability to handle telephone communication with courtesy and efficiency.
- An extensive background working in a multi-agency (Police, Fire, EMS) communications center may be considered in lieu of the above or be certified within their training/orientation period.
- possess minimal typing skills.
- have knowledge of emergency dispatching methods using various communications equipment, including CAD or similar equipment.
- have prior experience as a public safety dispatcher.
- be a certified EMD (Emergency Medical Dispatcher) or be certified within one (1) year of being employed as a Communications Specialist I.
Education and/or
Experience:
High school diploma or general education degree (GED); One-year related experience and/or training. EmergyCare is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. Qualified candidates may apply by clicking, "Apply Now". Next, submit your resume. You may complete a cover letter on the following screen. You must contact the employer via one of the methods listed on the screen after clicking "Apply for this job". Please be sure to identify PA CareerLink as your referral source. Additional Details How To Identify Potential Job Scams