A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A Day in the
Life:
In the position of Dispatcher, you will coordinate and manage the scheduling and provide the daily routing to the commercial driver team for efficient operations and timely responses. Document routine maintenance, driver records, recording route data, and ensure compliance with company policies, procedures, and enforce safe driving habits.
The Impact You'll Make:
Schedule customer delivery appointments, production shuttling, and any other moves to support the business needs. Use the proper channels for all scheduling. Support communication with all drivers throughout the day as you route them to successfully executing the routes. Communication must be performed in a manner that is not distracting to the drivers. Daily audit of drivers Hours of Service, Dash Cam Events, and Daily Vehicle Inspection Reports. Any defects must be corrected in a timely manner. Support driver needs in the event of a vehicle break down. Use of our Telematics systems to keep track of driver locations. Keep current locations saved for mapping, reporting, and routing features. Update fleet and driver information as needed. Maintain on time frequency of our equipment maintenance intervals. Usage of our providers software is highly recommended. Perform random inspections of tractor/trailers to ensure cleanliness. Communicate daily of how the routing progresses to leadership. Ask for assistance and support whenever required. All safety sensitive incidents must be reported to management and HR.
Who You Are:
Prefer a Bachelor's Degree in the field of Fleet Management, Transportation Management, Logistics, or related field of study or equivalent experience, background.
Additional Experience Desired:
Between 1-3 years of experience in dispatch or fleet management
Additional Experience Desired:
Between 1-3 years of experience in mapping tools, communication systems
Computer Skills Desired:
Microsoft Office, Teams, Excel, Telematics, Outlook, and Reporting.
Preferred Certifications:
N/A Additional Knowledge or Skills to be Successful in this role: N/A For United States applicants: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
