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National Security & Fire Alarm Systems
Dispatcher
Entry-Level JobVerifiedNo experience needed
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Based on Rhode Island data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$53,598 / year median in Rhode Island
+7% projected growth
Job Description
Dispatcher National Security & Fire Alarm Systems - 3.7 East Providence, RI Job Details Part-time | Full-time From $21 an hour 3 hours ago Qualifications Customer communication High school diploma or
GED Full Job Description Job Description:
The primary responsibility of this position is to dispatch on monitored alarms (this includes troubleshooting for alarm customers). Will also be responsible for answering repair service calls pertaining to burglar and fire alarm repair. This position also includes any other duties pertaining to the Central Station operations. Currently in search of third shift availability (12:00am - 8:00am).Job Duties:
- Respond to signals immediately with accuracy, while assisting customers professionally
- Work with technicians and installers to verify signals are received correctly
- Sort and file all work orders, customer updates, contracts and emergency instructions
- Assist with various projects that require data entry
- General office duties such as filing and verifying data as needed
Job Requirements:
- Must have high school education or equivalent
- Must pass BCI background check
- Flexible schedule (weekends, holidays, varying shift schedules)
- Must have good customer service skills