Dispatcher — Ace's Plumbing | Bluffton, SC The dispatch board is where this company wins or loses. We're looking for someone who treats it that way. Who we are Veteran-owned, plumbing-only, residential service. Four years in business, three Best of the Lowcountry awards, 900+ five-star Google reviews. We got here by being faster and sharper than anyone else in this market — and we're not slowing down. If you want a job where you coast, this isn't it. What you'll do Own the board: schedule calls, assign technicians, and keep the day running smoothly from first call to last Match the right plumber to the right call — the best dispatchers know which tech is the right fit for which job Answer inbound calls and get customers on the schedule quickly Keep customers informed on timing and manage the day when it goes sideways — because it will Communicate with technicians in the field all day and keep the schedule tight Own your numbers: on-time arrivals, response time, schedule accuracy Who we're looking for Competitive — you track your own performance and you hold a high standard Fast thinker who stays calm when three things break at once Strong phone presence; warm, clear, and in control of the conversation Coachable — you take feedback and apply it the same day Organized under pressure and detail-obsessed Dispatch, scheduling, or high-volume call center experience preferred; home service experience is a big plus Comfortable with dispatch software (we run HouseCall Pro) What you get Real training and a clear path to Dispatch Lead or Operations A team that holds the same standard you do A company that actually backs its office staff instead of treating dispatch as an afterthought Apply Apply through Indeed or call 843-368-4635. Ace's Plumbing | 365 Red Cedar St, Unit 501, Bluffton, SC |

Job Type:

Full-time Pay:

$16.00 - $30.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person