Dispatcher Foundation Building Materials - 2.9 Summerville, SC Job Details Full-time 1 day ago Benefits Health savings account AD&D insurance Health insurance Dental insurance Flexible spending account Vision insurance 401(k) matching Qualifications Quality data entry Full Job Description Position Overview At Foundation Building Materials (FBM), Dispatchers are vital to daily operations—coordinating drivers, routes, and deliveries to ensure everything runs smoothly. In this fast-paced role, your communication and problem-solving skills will keep our teams and customers connected. Key Responsibilities Dispatching & Logistics Management Provides schedules and dispatches delivery crews in a safe and efficient manner while maximizing branch profitability Responsible for the accurate and efficient communication and distribution of all delivery orders to branch warehouse and delivery staff Uses and maintains Department of Transportation (DOT) dispatch software to above-target FBM compliance percentage Provide instruction to drivers if a logistical or customer service issue should arise Calls to confirm address, material, stocking conditions, and any other needed information on ALL deliveries BEFORE the truck leaves the FBM warehouse Logistics Oversight Manages the material accuracy/verification process for each truck pre-delivery Monitors and reports (as needed or requested) on labor costs for each delivery Communication & Service Establishes, builds, and maintains customer relationships Communicates effectively with customers, sales, and management regarding delivery statuses Professional, courteous, and ongoing contact with customers before, during and after a sale Communicate any concerns or issues directly to Branch Manager Must attend all required meetings in relation to deliveries and overall company Miscellaneous Support our values in the stated areas of Safety, Customer Focus, Teamwork, integrity and being a Company of Choice for both employees and customers Adhered to all company policies and procedures, DOT and OSHA standards Other duties as assigned Qualifications Bilingual (Spanish) preferred Building products knowledge strongly preferred Strong computer knowledge/ data entry skills required Previous experience preferred Ability to quickly and accurately perform basic math skills Assertive - demonstrated ability to "take charge" and be pro-active when necessary Strong written and verbal communication skills Ability to quickly read a road/ geographical map and communicate directions to someone else Demonstrated effective (polite, organized, questioning) telephone skills Flexibility/adaptability in personal work schedule and in product/delivery scheduling Strong organizational skills Approaches job assignments with positive "can do" attitude Effective interpersonal skills with customers and peers Demonstrated ability to follow instructions with limited guidance Reports To Branch Manager Compensation The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits. Benefits At FBM, we're committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work.

Our excellent package includes:

Medical Dental Vision

HSA/ FSA

plans Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance Critical illness, Hospital Indemnity, Accident Coverage Legal Insurance Plan Generous 401(k) plan with company match A career path designed with you in mind