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K&S Heating and Air

HVAC Dispatcher/ Office Assistant

Entry-Level JobVerifiedNo experience needed

Career Insights for Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$46,255 / year median in Tennessee

+10% projected growth

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Job Description

Overview We are seeking a detail-oriented and organized Office Assistant/ Dispatcher to support our operations as a commercial/ residential HVAC company. The ideal candidate will play a crucial role in ensuring smooth office functions, assisting with various administrative tasks, taking customer phone calls, and dispatching employees. This position requires a proactive individual who is comfortable working in a fast-paced environment and possesses strong communication skills. Duties Assist in dispatching operations, ensuring timely communication with technicians and customers. Answering incoming phone calls from customers. Maintain accurate records of customer information. Scheduling jobs with customers. Utilize GPS technology to track employees and dispatch accordingly. Register HVAC unit warranties General office task Requirements Basic computer skills Ability to work 7-3:30 Monday-Friday Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written. Knowledge of GPS tracking systems is a plus. Ability to work collaboratively within a team environment while also being self-motivated. Positive attitude Join our fast growing team as an Office Assistant/ Dispatcher.
Job Type:
Full-time Pay:
$18.00 - $25.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Professional development assistance Referral program Vision insurance
Work Location:
In person