About Speed Xpress Inc. Founded in 2022, SpeedX offers a superior last-mile delivery experience designed to better connect brands to customers. At SpeedX, we're more than just a delivery company - we're partners in success. We believe that ecommerce delivery shouldn't be a hassle, a financial strain, or a source of stress for businesses. We created a next-level delivery experience that's designed to meet business' needs, exceed their expectations, and future-proof their ecommerce business. In just three years of business, we have grown our client list to over a dozen online marketplaces, 3PLs and direct retailers and are now delivering over 300,000 packages daily worldwide - with the number constantly growing. And we have no plans of slowing down. Job Summary We are seeking a reliable and detail-oriented Dispatcher to support daily last-mile delivery operations. This role is responsible for coordinating drivers, assigning routes, monitoring dispatch activities, and helping resolve delivery issues in real time. The Dispatcher will work closely with drivers, DSPs, warehouse staff, and the operations team to ensure routes leave the warehouse accurately and on time. Key Responsibilities Assign daily delivery routes to drivers and DSPs. Confirm drivers receive the correct route and delivery information. Monitor route departures and make adjustments when needed. Communicate with drivers regarding route updates, delays, and delivery issues. Coordinate with warehouse staff to ensure packages are assigned to the correct routes. Identify and report missing, mis-sorted, or incorrectly loaded packages. Assist drivers with basic operational questions and delivery exceptions. Monitor daily dispatch progress and escalate major issues to supervisors. Maintain accurate dispatch records and basic operational reports. Ensure drivers follow company policies and safety requirements. Support other daily dispatch and operational tasks as assigned. Requirements High school diploma or equivalent. Good communication and organizational skills. Ability to multitask and work in a fast-paced environment. Basic computer skills and familiarity with Microsoft Excel. Ability to communicate clearly with drivers and team members. Ability to handle time-sensitive issues and changing priorities. Availability to work flexible hours, including evenings and weekends. Comfortable standing and walking during the shift. Preferred Qualifications Previous experience in dispatch, logistics, warehouse, transportation, or last-mile delivery preferred. Familiarity with delivery routes and driver coordination preferred. Bilingual Spanish preferred.
Pay:
$18.00 - $22.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Vision insurance