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Professional Business Providers Inc

Facilities Support Associate

Career Insights for Facilities Specialist / Coordinator

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What they do

A Facilities Specialist or Coordinator is in charge of building and equipment maintenance, building security systems, emergency plans, often for specific buildings only. May be involved in planning of new facilities. Acts as contact person between employees and outside contractors.

$78,283 / year median in Illinois

+5% projected growth

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Job Description

Facilities Support Associate Professional Business Providers Inc - 2.9 Aurora, IL Job Details 13 hours ago Qualifications Moving High school diploma or GED Productivity software
Full Job Description Description:
The Facilities Support Associate keeps the Aurora campus running smoothly — supporting office and warehouse operations, mailroom and shipping, and day-to-day facilities needs. This role is the go-to contact for employees, contractors, and visitors on facility-related requests.
Requirements:
Key Responsibilities Support daily facilities operations across the Aurora campus office and warehouse, including access control, badge management, and visitor services. Respond to and track facility service requests through to resolution. Monitor and replenish office supplies, pantry areas, and facility inventories.
Manage the mailroom:
receive, sort, and distribute incoming mail and packages; prepare and process outgoing mail and shipments through approved carriers (USPS, FedEx, UPS, DHL). Operate postage meters, shipping software, and mailroom equipment; maintain accurate shipment records and mailroom supplies. Notify employees of package arrivals and assist with pickup. Ensure secure handling of confidential, sensitive, and high-value documents and packages. Support office moves, inventory management, and other administrative projects as assigned. Ensure compliance with company policies, safety standards, and building regulations. Required Qualifications High school diploma or equivalent required; associate degree a plus. 1-3 years of experience in facilities, mail/office services, workplace operations, or a related support role. Proficient in Microsoft Office and work order management systems; SAP experience a plus. Basic knowledge of building systems and maintenance practices. Strong customer service, communication, and organizational skills; able to prioritize multiple tasks accurately. Able to lift up to 50 lbs. and perform occasional physical tasks such as moving furniture or equipment. Comfortable working independently and as part of a team, with strong attention to detail and problem-solving ability. Preferred Qualifications Experience in a corporate office, manufacturing, or educational environment. Familiarity with shipping/carrier platforms and package tracking systems. Knowledge of workplace safety standards and mail processing regulations. Key Competencies Customer focus, reliability, attention to detail, organization and time management, communication, problem-solving, teamwork, confidentiality, adaptability, and safety awareness. Working Conditions Combination of office and warehouse-based work, with frequent walking throughout the campus. Regular interaction with employees, vendors, and delivery personnel. Occasional lifting, carrying, and movement of office equipment.