Facilities Assistant

We are looking for a dedicated Administrative Assistant to join our team in Sleepy Hollow, New York. This long-term contract position involves supporting residents and staff by addressing maintenance needs and ensuring smooth operations. The ideal candidate will bring strong communication and customer service skills to foster a welcoming and efficient environment.

Responsibilities:

• Respond promptly to resident maintenance requests and inquiries, ensuring their needs are addressed professionally.
• Coordinate and schedule appointments for maintenance services with staff and external vendors.
• Manage and track work orders to ensure timely completion and accurate documentation.
• Monitor resident alert systems and provide battery updates or necessary changes as required.
• Collaborate with team members to maintain an organized and effective workflow.
• Generate and review reports related to facility operations, ensuring accuracy and compliance.
• Build positive relationships with residents and staff through clear and empathetic communication.
• Assist in maintaining the overall functionality and safety of the facility.
• Proactively identify and resolve operational challenges to improve service delivery.