Senior Manager of Donor Stewardship Habitat for Humanity of Greater Los Angeles Bellflower, CA Job Details Full-time $26.44 - $31.25 an hour 8 hours ago Qualifications Staff performance monitoring Staff supervision Confidential information handling Customer relationship building Customer retention strategy Team supervision Funder relationship management Coaching Research Client relationship development Major gift prospect cultivation Project management Fundraising event program management Events management Staff development Full Job Description

WHO YOU ARE

You're someone who people can rely on, and you're always there when they need a helping hand. You're looking for a new position where you can make a difference in your life, the lives of others, and the world. In return, you seek an organization that appreciates your individuality and supports you as a member of a diverse and talented team.

WHO WE ARE

Habitat for Humanity of Greater Los Angeles has been an active affiliate of Habitat for Humanity International for more than 30 years. By building and preserving affordable housing through new construction, renovations, and home repairs, Habitat LA is transforming communities throughout Los Angeles County. Through access to affordable loans, housing counseling, down-payment assistance, skilled construction training, financial education, and volunteer opportunities the organization has strengthened families, helped stabilize communities, and fostered economic vitality in the region. On average, the affiliate builds and renovates 100 homes in the Los Angeles region each year, ranking it among the largest affiliates nationwide.

GENERAL DESCRIPTION

Habitat for Humanity of Greater Los Angeles is seeking a Senior Manager of Donor Stewardship to strengthens donor engagement and retention through strategic stewardship, personalized donor experiences, prospect research, and relationship-building initiatives that advance major and planned giving growth and support Habitat LA's fundraising objectives.

SUMMARY OF ESSENTIAL FUNCTIONS

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THIS IS A HYBRID WORKING POSITION

•Develop and execute a comprehensive donor stewardship strategy in partnership with the Senior Director of Individual Giving to increase donor engagement, retention, and long-term philanthropic support. Oversee the Donor Stewardship Specialist and establish performance benchmarks to ensure timely, personalized, and impactful stewardship activities. Manage a segmented portfolio of donors and prospects requiring elevated stewardship. Design and implement customized engagement strategies that strengthen relationships, deepen donor commitment, and advance major and planned giving opportunities. Partner with the Individual Giving team to conduct donor and prospect research, identify philanthropic capacity and engagement opportunities, and provide actionable insights that support cultivation, solicitation, and stewardship strategies. Collaborate with the Individual Giving and Events teams to plan and implement stewardship and cultivation events. Leverage organizational and signature events to create meaningful donor experiences that enhance relationship-building, recognition, and donor retention.

SUMMARY OF JOB QUALIFICATIONS

Must be able to successfully pass a drug test, background check, and a driving record check Reliable internet connection Minimum of three to five years of experience in donor stewardship, individual giving, donor relations, fundraising, or nonprofit development. Demonstrated experience developing and implementing donor stewardship strategies that improve donor engagement, recognition, retention, and long-term support. Working knowledge of major gifts and planned giving practices, including donor cultivation, solicitation support, stewardship, and moves management.l. Ability to interpret donor data and research findings and translate them into actionable recommendations for fundraising and relationship-building strategies. Experience supervising, coaching, and evaluating staff, including establishing performance expectations, benchmarks, and accountability measures. Strong relationship-building and interpersonal skills, with the ability to communicate professionally and thoughtfully with donors, prospects, staff, volunteers, and community partners. Proficiency with donor databases or customer relationship management systems, such as Raiser's Edge NXT, Salesforce, preferred but not required. Strong project-management and organizational skills, with the ability to manage multiple donor activities, events, deadlines, and priorities simultaneously. High level of accuracy, attention to detail, discretion, and sound judgment when handling confidential donor, financial, and organizational information. Ability to collaborate effectively across Individual Giving, Events, Communications, and other departments to deliver consistent and meaningful donor experiences.

COMPENSATION

Pay Range:

$26.44 - $31.25 Exact offers will be determined based on job-related knowledge, skills, and experience. They range from entry to mid-level. From versatile health perks to new career opportunities, check us out at: www.habitatla.org to learn more about our organization and the great work we do! Habitat for Humanity is an Equal Opportunity Employer. We strongly encourage individuals from diverse backgrounds, including low-income communities, veterans, and formerly incarcerated individuals, to apply. We are committed to creating an inclusive work environment where all qualified candidates are considered, and we value the unique perspectives and experiences that each individual brings.