POSITION SUMMARY

The General Manager oversees and directs all operating aspects of Cahuilla Casino to obtain optimum efficiency and economy of operations while maximizing profits. Will provide profit-driven leadership, organizational cohesiveness, and strategic planning of gaming operations in accordance with the Tribe's goals, objectives, policies and procedures. Supervises staff of directors, managers, supervisors in all departments for management efficiency, business development, team building, succession planning and employee relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Accountable for the overall planning, development, and implementation of all Casino activities and events, and individual departments goals and objectives. Develops and reports on annual goals, objectives, and budgets to the Board of Directors, including maximization of staff, events, operations, and finances for reaching company goals and maximizing profits. Reviews department budgets for revenue and expenses within each department, and makes recommendations to modify budgets for cost effectiveness, staffing adequacy, operational efficiency, business needs, and business growth. Ensures that budgeted goals are achieved, and cost objectives are met by taking action on budget variance items and reporting egregious discrepancies to the Board of Directors. Ensures the quality of management operations in all areas of the organization. Establishes performance and profit objectives for short-term and long-term goals. Ensures a maximum level of customer service and satisfaction throughout the property is achieved and maintained. Facilitates the flow of information throughout the property, and develops effective corporate procedures and controls, by organizing and presiding over regularly scheduled meetings with Directors, Mangers, etc. Held accountable, to the very highest degree, for the accuracy and thoroughness of property records and reports. Develop and maintain a business flow for gaming activities. Maintain current knowledge of Gaming across the country and keep abreast of market changes, by attending all necessary conventions, trade shows, seminars, professional development courses, workshops, related to maximizing casino operations, profitability, and gaming operations. Initiates and maintains contact with competitor casino GM's and Managers for exchanging useful information on gaming activities and industry updates. Review profit and loss statements along with other financial reports to aid in the preparation of reports to be submitted to the Board of Directors. Enforce compliance of employees with established security, and other departmental procedures and practices. Supervise all gaming operation supervisors and gaming activities. Coordinate gaming planning in conjunction with overall Tribal efforts to establish long range goals and short-range strategies to meet goals and objectives for Tribal activities. Maintain continuing direct communication with the Board of Directors within executive session as necessary along with written and oral reports on gaming related problems, plans, and general business. Meets and works with departmental managers on establishing property goals for human resource initiatives on employee development, employee relations, employee incentives and recognition, management, training, general claims liability, benefit administration, organizational development, and leadership, recruiting, disciplinary actions, and retention of staff. Holds regular staff meetings with department directors/managers for uniform enforcement of policy and procedures, department-wide objectives, department efficiency and accountability, and to strategically implement operations for promotions, events, and activities. Ability to inform and communicate orally and in writing in diverse and challenging situations in order to address problems and relate established goals and objectives. Obtains data, supervises the coordination and development of statistical and financial data and internal controls for department budgets, cash flow, cash operations, purchasing, gaming floor efficiency, accounting practices, regulatory compliance, gaming, financial audits, promotions, marketing, security,and technical controls, and initiates investigation of notable fluctuations or discrepancies. Ability to demonstrate openness to new organizational structures, procedures, and technology and provide visible support for organizational changes needed to improve effectiveness and help others to successfully manage organizational change. Establishes an effective system of communication to maintain a constant flow of information downward, upward, and laterally. And other duties as requested by Board of Directors.

JOB SKILLS, ABILITIES, AND QUALIFICATIONS 10

years of progressively responsible casino management experience; minimum of 5 years Casino General Manger Leadership role. Extensive knowledge in budgeting, forecasting and financial analysis. Thorough knowledge of financial and accounting practices and familiarity with GAAP. Must be able to effectively represent the gaming enterprise in a public venue. Must be able to review, evaluate, and recommend changes in management policies, operating systems, sales, and plan development. Must possess the ability to interact with the public, fellow employees, tribal enterprises, county, and state agencies. Ability to assign responsibilities and coordinate activities to meet objectives in an efficient and timely manner. Ability to inform and communicate orally and in writing in diverse and challenging situations in order to address problems and relate established goals and objectives. Must be 21 years of age or older.

COMMUNICATION SKILLS

Must have excellent written and verbal communications skills.

EDUCATION & TRAINING

Bachelor's Degree in Hospitality Management, Business Administration or a related field.

CERTIFICATE & LICENSES

Ability to obtain and maintain a Cahuilla Gaming License and submit to random drug and/or alcohol testing. Ability to obtain a California Driver's License Ability to complete necessary Casino Essentials courses to carry out the job responsibilities. Ability to provide required licenses or certifications for a specific position to ensure job is carried out safely and effectively.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job. While performing the duties of this job, the employee is frequently required to walk, sit, push carts, pull boxes, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop or bend, and speak and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the essential functions of this position, the employee is occasionally exposed to outdoor weather conditions and required to move about the Casino floor and exposed to a non-smoke free environment. Cahuilla Casino Hotel is committed to a drug and alcohol-free workplace. Any job offer is conditional upon successful passing of a pre-employment drug test and must qualify for a Cahuilla Gaming License, which includes an extensive background security check. If none of the applicants should meet the stated qualifications, applicants whose education and experience are less than the stated requirements, may be interviewed and hired provided the applicant hired submits a formal written training plan within (30) thirty days which can be completed within a "reasonable time" agreed upon by the supervisor and the applicant. Applicants who are hired and fail to meet the agreed upon formal training program, will be discharged upon failure to complete the specified training as so scheduled. A drug test will be required prior to employment and periodically thereafter. NOTE This description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of the position.

LEGAL NOTICE

Federal Law requires that all applicants be considered without regard to race, religion, color, sex, age, or national origin. The Cahuilla Band of Indians Tribe is an Equal Opportunity Employer, subject to provisions of

P.L. 93-638

Indian Preference Act.

Source:

Casino Careers